halalabu

Ok folks THANK YOU for your help so far. I've made an important discovery, if I disable PLAIN authentication for SMTP on our mail server, then SNOM reverts to CRAM MD5. This works, and the test email is sent (hooray!). However, I need to have PLAIN authentication enabled for another program that does not support CRAM MD5. Is there a way to force SNOM to use CRAM MD5, even if the server reports that it supports PLAIN (I would think it would default to the highest authentication method, but apparently it doesn't). Thanks! Hal

Alright, got the security part squared away now. Great! (and thanks!). I tried alternate usernames voicemail@alabu.com and voicemail@mail.alabu.com with no luck. I added this account to apple mail, and it works fine (screenshots of configuration are attached). Also, here is what the log file on my server looks like: May 24 09:13:28 services postfix/postscreen[4585]: CONNECT from [10.0.0.202]:53907 May 24 09:13:28 services postfix/postscreen[4585]: WHITELISTED [10.0.0.202]:53907 May 24 09:13:28 services postfix/smtpd[5122]: connect from services.alabu.com[10.0.0.202] May 24 09:13:28 services postfix/smtpd[5122]: error: CF: user voicemail: Credentials could not be verified, username or password is invalid. May 24 09:13:28 services postfix/smtpd[5122]: warning: services.alabu.com[10.0.0.202]: SASL PLAIN authentication failed May 24 09:13:28 services postfix/smtpd[5122]: lost connection after AUTH from services.alabu.com[10.0.0.202] May 24 09:13:28 services postfix/smtpd[5122]: disconnect from services.alabu.com[10.0.0.202] May 24 09:13:28 services postfix/postscreen[4585]: CONNECT from [10.0.0.202]:53909 May 24 09:13:28 services postfix/postscreen[4585]: WHITELISTED [10.0.0.202]:53909 May 24 09:13:28 services postfix/smtpd[5122]: connect from services.alabu.com[10.0.0.202] May 24 09:13:28 services postfix/smtpd[5122]: error: CF: user voicemail: Credentials could not be verified, username or password is invalid. May 24 09:13:28 services postfix/smtpd[5122]: warning: services.alabu.com[10.0.0.202]: SASL PLAIN authentication failed May 24 09:13:28 services postfix/smtpd[5122]: lost connection after AUTH from services.alabu.com[10.0.0.202] May 24 09:13:28 services postfix/smtpd[5122]: disconnect from services.alabu.com[10.0.0.202] No idea why this is happening. Any ideas? Thanks again. Hal ETA: Don't know if this helps, but here are my server logs after a successful test send from apple mail: May 24 09:47:49 services postfix/qmgr[210]: B70F428D1D3: removed May 24 09:48:05 services postfix/smtpd[8663]: 037A028D1F3: client=unknown[10.0.0.1], sasl_method=PLAIN, sasl_username=voicemail May 24 09:48:05 services postfix/cleanup[11172]: 037A028D1F3: message-id=<F4EA0647-F1F8-49CD-8541-C1D4A870E5B1@alabu.com> May 24 09:48:05 services postfix/qmgr[210]: 037A028D1F3: from=<voicemail@alabu.com>, size=528, nrcpt=1 (queue active) May 24 09:48:05 services postfix/smtpd[11189]: connect from localhost[127.0.0.1] May 24 09:48:05 services postfix/smtpd[11189]: E135928D201: client=localhost[127.0.0.1] May 24 09:48:05 services postfix/cleanup[11172]: E135928D201: message-id=<F4EA0647-F1F8-49CD-8541-C1D4A870E5B1@alabu.com> May 24 09:48:05 services postfix/smtpd[11189]: disconnect from localhost[127.0.0.1] May 24 09:48:05 services postfix/qmgr[210]: E135928D201: from=<voicemail@alabu.com>, size=955, nrcpt=1 (queue active) May 24 09:48:05 services postfix/smtp[11174]: 037A028D1F3: to=<hal@alabu.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.93, delays=0.16/0/0/0.76, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as E135928D201) May 24 09:48:05 services postfix/qmgr[210]: 037A028D1F3: removed

Thank you for that. I think we're getting somewhere. Now it seems it's saying authentication failed? Thanks so much for your help. See log below: [8] 2012/05/23 16:44:46: SMTP: Received 535 Error: authentication failed [5] 2012/05/23 16:44:46: SMTP Server returned 535 [8] 2012/05/23 16:44:46: SMTP: Connect to 69.193.16.105:25 [8] 2012/05/23 16:44:46: SMTP: Received 220 services.alabu.com ESMTP Postfix [8] 2012/05/23 16:44:46: SMTP: Send EHLO localhost [8] 2012/05/23 16:44:46: SMTP: Received 250-services.alabu.com 250-PIPELINING 250-SIZE 52428800 250-VRFY 250-ETRN 250-AUTH LOGIN PLAIN CRAM-MD5 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-DSN 250-BINARYMIME 250 CHUNKING [8] 2012/05/23 16:44:46: SMTP: Send STARTTLS [8] 2012/05/23 16:44:46: SMTP: Received 220 2.0.0 Ready to start TLS [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: send_client_hello(03014fbd4c3e8d7bef50e9c137a193c8449dcd5d505a5aecb508b05ddbb9b8e0a53c000004000400050100) [8] 2012/05/23 16:44:46: SMTP: Send EHLO localhost [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: process_server_hello(03014fbd4c3e8f30abfc8156707fdf7e17d992c1e8971c894c0d433f19cb07e4788b201e8d60fb3e22a35a5c72a8b081cd35ac06a1ee391536218b031da2f209518b6a000400) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] process_certificate(000eac0005bd30…… removed this for brevity [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] process_server_hello_done() [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] rsa_n(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) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] rsa_e(010001) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Pre Master Secret(03016120f00fbd306235d2aa05d66283378c5585c569baf08971c9da720cbf57807b65b3f3070917537d72711f1b08bc) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Block Padded(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) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Encrypted Pre Master(9482817e2d45abd4d58abc7e094e60cfcb843852457e85614593c01869ca0cb69c9aaa2eddb0db4e7486e30520e3941234d395d96bb4866646e706bcadeb45fcb1fe0f08e3c457ef793383a96e2c8f27b131fa7b38f9f4f954c6ad628475768b4fe695f97bbdb258eab4eef19c994d774795ff9f989bc7593ed8423bfffa7d93f14a4644dc26dc75297e8b424909bd40f9d4a589308299df3aa1c8b88227c2427d457fb7035a7b7ee0c59583a3081789351231a129d7378d15175164a62a05c10b108c0ee0d8556e407a56e780ebf89bc34164a87c4a45f78f418cb4423d656ca42fb796441455b4e08bbd6077c5b23dcba34e9a36642b08d97c4e0feb0ea083) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Client Random(4fbd4c3e8d7bef50e9c137a193c8449dcd5d505a5aecb508b05ddbb9b8e0a53c) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Server Random(4fbd4c3e8f30abfc8156707fdf7e17d992c1e8971c894c0d433f19cb07e4788b) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Master Secret(babca53700ed80dc64b4bc34a4e311e21bc23296b45af2b307ed63ae05f8b3b69396f92945dd1978b33fa1b5dcde8838) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] send_client_key_exchange(01009482817e2d45abd4d58abc7e094e60cfcb843852457e85614593c01869ca0cb69c9aaa2eddb0db4e7486e30520e3941234d395d96bb4866646e706bcadeb45fcb1fe0f08e3c457ef793383a96e2c8f27b131fa7b38f9f4f954c6ad628475768b4fe695f97bbdb258eab4eef19c994d774795ff9f989bc7593ed8423bfffa7d93f14a4644dc26dc75297e8b424909bd40f9d4a589308299df3aa1c8b88227c2427d457fb7035a7b7ee0c59583a3081789351231a129d7378d15175164a62a05c10b108c0ee0d8556e407a56e780ebf89bc34164a87c4a45f78f418cb4423d656ca42fb796441455b4e08bbd6077c5b23dcba34e9a36642b08d97c4e0feb0ea083) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] send_change_cipher_spec(01) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] perform_change_cipher_spec(0004) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Key Block(07eeb8ee7f96f59c627691b9ea7ed8d2d4d592fae6ff030d74e3ac6c82918906d83a53db9b59585b7df019ba3192880229fd26fb0b5c1e5dea8a0d39863b2d973bdc3e9fdc2be2b1) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Client Write MAC Secret(07eeb8ee7f96f59c627691b9ea7ed8d2) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Server Write MAC Secret(d4d592fae6ff030d74e3ac6c82918906) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Client Write Key(d83a53db9b59585b7df019ba31928802) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] Server Write Key(29fd26fb0b5c1e5dea8a0d39863b2d97) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] send_finished(33bef80150ee1bd431bc8c1b) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] process_change_cipher_spec(01) [9] 2012/05/23 16:44:46: SMTP mail.alabu.com: [1e8d60fb] process_finished(0eb0249bef4d1e23d1270597) [8] 2012/05/23 16:44:46: SMTP: Received 250-services.alabu.com 250-PIPELINING 250-SIZE 52428800 250-VRFY 250-AUTH LOGIN PLAIN CRAM-MD5 250-ETRN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-DSN 250-BINARYMIME 250 CHUNKING [8] 2012/05/23 16:44:46: SMTP: Send AUTH PLAIN dm9pY2AtYWlsAHJDsjghdFdfgFfkjSJSJHhjSAS=F

Hmmm, I haven't done that on purpose, or at all to my knowledge. Can I reset those files to default? Thanks, Hal

Ok, thanks. So, is camping supported for outside numbers? I.e. if someone from the outside world calls and their CID comes through, will they be presented with the option to camp on? If so, I'm not able to get this behavior.

Interestingly, when I change the encryption type to automatic, I get this: [8] 2012/05/23 14:28:48: SMTP: Connect to 69.193.16.105:25 [8] 2012/05/23 14:28:48: SMTP: Received 220 services.alabu.com ESMTP Postfix [8] 2012/05/23 14:28:48: SMTP: Send EHLO localhost [8] 2012/05/23 14:28:48: SMTP: Received 250-services.alabu.com 250-PIPELINING 250-SIZE 52428800 250-VRFY 250-ETRN 250-AUTH LOGIN PLAIN CRAM-MD5 250-STARTTLS 250-ENHANCEDSTATUSCODES 250-8BITMIME 250-DSN 250-BINARYMIME 250 CHUNKING [8] 2012/05/23 14:28:48: SMTP: Send STARTTLS [8] 2012/05/23 14:28:48: SMTP: Received 220 2.0.0 Ready to start TLS [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: send_client_hello(03014fbd2c60249a7d868e42cc110c4be6f7a4aeba433d3c0fc1d33c244a566985f7000004000400050100) [8] 2012/05/23 14:28:48: SMTP: Send EHLO localhost [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: process_server_hello(03014fbd2c60ffdf2a9b918e5525255ce347fabed44a7840a43c67f1a2382504e7c5205ea9088e7debff9aa69d88b6f2c1a8d41f621e69e2dfaee89cfe55410d72c425000400) [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: [5ea9088e] process_certificate(000eac0005bd308205b9308204a1a00302…. ------- I CUT THIS PART OUT, IT'S REALLY LONG ------- [4] 2012/05/23 14:28:48: Certificate for Go Daddy Class 2 Certification Authority not available [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: [5ea9088e] send_alert(022b) [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: [5ea9088e] process_server_hello_done() [9] 2012/05/23 14:28:48: SMTP mail.alabu.com: [5ea9088e] send_alert(0230) [5] 2012/05/23 14:28:48: SMTP: Connection refused on 69.193.16.105:25

Hmmmm ok. 465 is the default and is working with other programs. Apple mail uses 587, so that is opened up as well, but no luck there either. I have all logging levels at 0 except for SMTP and TLS at 9. Here is what I'm seeing: [8] 2012/05/23 14:12:49: SMTP: Connect to 69.193.16.105:465 [9] 2012/05/23 14:12:49: SMTP mail.alabu.com: send_client_hello(03014fbd28a106fae3b87714d7036a00c5b23f68191f6b7f1f40e9c5acd2113ea528000004000400050100) [5] 2012/05/23 14:12:49: SMTP: Connection refused on 69.193.16.105:465 [8] 2012/05/23 14:12:54: SMTP: Connect to 69.193.16.105:587 [9] 2012/05/23 14:12:54: SMTP mail.alabu.com:587: send_client_hello(03014fbd28a66056a75f7ff3bf95123adb10a13eebe2677de5c0fc5ddaed191f335e000004000400050100) [5] 2012/05/23 14:14:54: SMTP: Timeout Interestingly it gets refused on 465, but times out on 587 (I know for a fact both of those are forwarded on the firewall). Come to think of it, they are forwarded on TCP only, could Snom be trying to use a UDP connection? Thanks again, Hal

Ahhh ok. Turns out the certificate adds from Chrome but not Safari. I even downloaded the certificate and looked at it in keychain access and the certificate shows as a trusted, signed, valid, cert. Anyway, it's still not working, this is what I'm seeing in my log file. I really can't figure this out because I've tested this user name and password from other programs and it works fine. Any ideas? [0] 2012/05/23 13:45:20: Last message repeated 4 times [8] 2012/05/23 13:45:20: SMTP: Connect to 10.0.0.202:465 [5] 2012/05/23 13:45:20: SMTP: Connection refused on 10.0.0.202:465 [0] 2012/05/23 13:45:24: load: Index domain not set, check {ssi load domains} in dom_logfile.htm [8] 2012/05/23 13:45:25: SMTP: Connect to 10.0.0.202:465 [5] 2012/05/23 13:45:25: SMTP: Connection refused on 10.0.0.202:465 [0] 2012/05/23 13:45:26: load: Index domain not set, check {ssi load domains} in dom_logfile.htm [0] 2012/05/23 13:45:30: Last message repeated 4 times [8] 2012/05/23 13:45:30: SMTP: Connect to 10.0.0.202:465 [5] 2012/05/23 13:45:30: SMTP: Connection refused on 10.0.0.202:465

Any idea what these errors are and how to fix them? I tried searching for "index domain" but I came up empty. I'm a little concerned as they are level 0 errors. Everything seems to be working though. Thanks! [0] 2012/05/23 13:26:25: load: Index domain not set, check {ssi load domains} in dom_status.htm [0] 2012/05/23 13:26:26: load: Index domain not set, check {ssi load domains} in dom_logfile.htm

Ok so I just upgraded to the latest version (i was on 4.3x), still no ability to save the security certificate. Is there an alternate way to add a security certificate? I see there are a couple of XML files and an index file in the certificate directory. Can I just add an XML file? If so, can someone send me the surrounding XML data for the type of certificate I'm trying to create? Thanks so much, Hal

Hi Folks, Is there a document that specifies how the camp on feature works? I see very little reference to it in online manual and some of it is a little unclear to me. For example, under auto attendant features (http://wiki.snomone.com/index.php?title=Auto_Attendant_Features), it seems to say that anyone with a valid CID can be presented with a camp-on option, but in the "how an auto attendant works" page (http://wiki.snomone.com/index.php?title=How_an_Auto_Attendant_Works) it seem to say that only system extensions receive the camp on option. Additionally, I'm not sure where to turn on camping on for the auto attendant. Lastly, can you camp on a hunt group? For example, if all hunt group members are busy, the first one to become available receives the callback prompt. Sorry if I'm missing something obvious here. Thanks for your help. Kindly, Hal

Thanks for the help article. I followed the correct procedure (I think), but Snom just seems to refuse to save my certificate. Here I've pasted my certificate in: And immediately after saving, I'm just returned to the same screen. The certificate doesn't add. Am I doing something wrong? Thanks, Hal

I tried changing the username with no luck. I also tried adding the security certificate (the same one I have on the mail server), however when I I click "save", the PBX does not save. It just kicks me back to the same screen with the field blanked out. Am I doing something wrong in adding the security certificate? (Disabling TLS is not an option as this server requires it). Thanks. Hal

Hi Folks, I'm having trouble getting emails flowing from Snom. I have tested this account from other mail programs and webmail and everything works just fine, but I can't get it to work inside Snom. Please see attached screenshots of log files. Trying to send through a mail server on OS X 10.7 Lion. Any ideas? Thanks so much. Hal Here is my snom config: Here is my snom log file after trying to send a message: And here is my server mail log after trying to send a message:

Ahhh that works. Thank you! Hal

Is there an easy way to route a call based on the CID, and also route the call regardless of service flags? I.E., even if it is after hours, allow the call to ring through to a particular extension or hunt group. We have a pretty large list of numbers we need to do this for (about 100). Thanks so much! Hal

I contacted Patton support and they got me squared away. There were multiple config issues with the Patton box, and also my local phone company is very strict with how the numbers are dialed. Thanks for your help!

Hi Folks, I'm trying to set up a Patton 4114 as an FXO gateway connected to POTS lines. I have my Snom set up and working internally, but when I try to dial through the gateway, i get the error "not in service, please check the number and dial again". The off-hook light does light up on the 4114 when I place a call, so it is communicating at some level. I feel like I'm missing something simple but I don't know what it is. Any help would be greatly appreciated. Just an FYI you'll see the 4114 is configured for DHCP, I have a reservation set on the router for its MAC address, so it is a static address. Thanks so much! Hal SNOM PBX, SNTP Server, DNS Server, are all located at 10.0.0.202 (also services.alabu.com) Router/Gateway are located at 10.0.0.1 Patton 4114 is located at 10.0.0.203 Network Equipment: Cisco SRP541W Router Cisco SG300 Managed Switch Mac Mini Server running OS X 10.7 Lion Here is my Patton configuration: #################################################################################### # Configuration file for SmartNode with: 1 FXO and 0 FXS # With one ethernet port # Configuration file name is alabu-fxo # Snome One IPPBX #################################################################################### # LAN Interface Data # IP Address dhcp # IP Mask #################################################################################### # WAN Interface Data # IP Address dhcp # IP Mask #################################################################################### # Default Gateway 10.0.0.1 #################################################################################### # IP-PBX/SIP PROXY DATA # IP-PBX Ip Address / Name / Domain services.alabu.com # IP-PBX SIP Port 5060 #################################################################################### # LOCALIZATION DATA # Country United States #################################################################################### # Supported firmware versions R5.x # Tool version V2_1 06222011 # Adapted: Ernesto Casas # for comments, feedback or suggestions please send an email to: ecasas@patton.com #################################################################################### #################################################################################### webserver port 80 language en sntp-client server 10.0.0.202 dns-client server 10.0.0.202 system ic voice 0 low-bitrate-codec g729 profile ppp default # Call Progress tones based on country selection. Your selected country is: United States profile call-progress-tone defaultDialtone flush-play-list play 1 1000 350 -13 440 -13 profile call-progress-tone defaultAlertingtone flush-play-list play 1 1000 440 -19 480 -19 pause 2 3000 profile call-progress-tone defaultBusytone flush-play-list play 1 500 480 -24 620 -24 pause 2 500 profile call-progress-tone defaultReleasetone flush-play-list play 1 250 480 -24 620 -24 pause 2 250 profile call-progress-tone defaultCongestiontone flush-play-list play 1 250 480 -24 620 -24 pause 2 250 profile tone-set default profile voip default codec 1 g711alaw64k rx-length 20 tx-length 20 codec 2 g711ulaw64k rx-length 20 tx-length 20 fax transmission 1 relay t38-udp fax transmission 2 bypass g711alaw64k profile pstn default profile sip default profile aaa default method 1 local method 2 none context ip router interface IF_IP_LAN ipaddress dhcp tcp adjust-mss rx mtu tcp adjust-mss tx mtu interface IF_IP_WAN ipaddress dhcp tcp adjust-mss rx mtu tcp adjust-mss tx mtu context ip router route 0.0.0.0 0.0.0.0 10.0.0.1 context cs switch digit-collection timeout 2 interface sip IF_SIP_1 bind context sip-gateway GW_SIP_ALL_LINES no early-connect early-disconnect route call dest-service HUNT_FXO remote services.alabu.com 5060 address-translation outgoing-call request-uri user-part fix 10002 host-part to-header target-param none address-translation incoming-call called-e164 request-uri interface fxo IF_FXO_1 route call dest-interface IF_SIP_1 loop-break-duration min 200 max 1000 ring-number on-caller-id mute-dialing disconnect-signal loop-break disconnect-signal busy-tone dial-after timeout 1 service hunt-group HUNT_FXO cyclic drop-cause normal-unspecified drop-cause no-circuit-channel-available drop-cause network-out-of-order drop-cause temporary-failure drop-cause switching-equipment-congestion drop-cause access-info-discarded drop-cause circuit-channel-not-available drop-cause resources-unavailable route call 1 dest-interface IF_FXO_1 context cs switch no shutdown authentication-service AS_ALL_LINES username 10002 password 10002 location-services LS_ALL_LINES identity 10002 port fxo 0 0 use profile fxo us encapsulation cc-fxo bind interface IF_FXO_1 switch no shutdown context sip-gateway GW_SIP_ALL_LINES interface LAN bind interface IF_IP_LAN context router port 5060 context sip-gateway GW_SIP_ALL_LINES no shutdown port ethernet 0 0 medium auto encapsulation ip bind interface IF_IP_LAN router no shutdown ################################################# END ################################################## Here is my Snom Configuration. Here is my Snom logs after trying to place one call. I replaced the phone number dialed with "X"s. [5] 2012/05/02 12:46:18: SIP Rx tls:10.0.0.101:4864: INVITE sip:XXXXXXX@services.alabu.com;user=phone SIP/2.0 Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-67m9mx0j60lv;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone> Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 INVITE Max-Forwards: 70 Contact: <sip:75902@10.0.0.101:4864;transport=tls;line=0ii3wcy6>;reg-id=1 X-Serialnumber: 0004134535DF P-Key-Flags: resolution="31x13", keys="4" User-Agent: snom821/8.4.18 Accept: application/sdp Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE Allow-Events: talk, hold, refer, call-info Supported: timer, 100rel, replaces, from-change Session-Expires: 3600;refresher=uas Min-SE: 90 Proxy-Require: buttons Content-Type: application/sdp Content-Length: 518 v=0 o=root 893378661 893378661 IN IP4 10.0.0.101 s=call c=IN IP4 10.0.0.101 t=0 0 m=audio 60964 RTP/AVP 9 0 8 2 3 18 4 101 a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:7K0KKEDkZy8CGgPPJpamWwWhwLYVlW1Ovwh8/LyP a=rtpmap:9 g722/8000 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:4 g723/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=rtcp-xr:voip-metrics stat-summary=loss,dup,jitt a=sendrecv [1] 2012/05/02 12:46:18: UDP: TOS could not be set [1] 2012/05/02 12:46:18: Last message repeated 2 times [5] 2012/05/02 12:46:18: SIP Rx tls:10.0.0.101:4864: INVITE sip:XXXXXXX@services.alabu.com;user=phone SIP/2.0 Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-67m9mx0j60lv;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone> Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 INVITE Max-Forwards: 70 Contact: <sip:75902@10.0.0.101:4864;transport=tls;line=0ii3wcy6>;reg-id=1 X-Serialnumber: 0004134535DF P-Key-Flags: resolution="31x13", keys="4" User-Agent: snom821/8.4.18 Accept: application/sdp Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE Allow-Events: talk, hold, refer, call-info Supported: timer, 100rel, replaces, from-change Session-Expires: 3600;refresher=uas Min-SE: 90 Proxy-Require: buttons Content-Type: application/sdp Content-Length: 518 v=0 o=root 893378661 893378661 IN IP4 10.0.0.101 s=call c=IN IP4 10.0.0.101 t=0 0 m=audio 60964 RTP/AVP 9 0 8 2 3 18 4 101 a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:7K0KKEDkZy8CGgPPJpamWwWhwLYVlW1Ovwh8/LyP a=rtpmap:9 g722/8000 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:4 g723/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=rtcp-xr:voip-metrics stat-summary=loss,dup,jitt a=sendrecv [5] 2012/05/02 12:46:18: SIP Tx tls:10.0.0.101:4864: SIP/2.0 100 Trying Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-67m9mx0j60lv;rport=4864 From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 INVITE Content-Length: 0 [5] 2012/05/02 12:46:18: Dialplan "Alabu Skin Care": Match 518XXXXXXX@services.alabu.com to <sip:518XXXXXXX@10.0.0.203:5060;user=phone> on trunk FXO 0 [1] 2012/05/02 12:46:18: UDP: TOS could not be set [1] 2012/05/02 12:46:18: Last message repeated 2 times [5] 2012/05/02 12:46:18: SIP Tx udp:10.0.0.203:5060: INVITE sip:518XXXXXXX@10.0.0.203:5060;user=phone SIP/2.0 Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-4c308048256b66b1a6c4606b9073cb7a;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone> Call-ID: 0a73e210@pbx CSeq: 10349 INVITE Max-Forwards: 70 Contact: <sip:75902@10.0.0.202:5060;transport=udp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: snom-PBX/2011-4.2.0.3981 P-Asserted-Identity: "FXO 0" <sip:75902@services.alabu.com> Content-Type: application/sdp Content-Length: 333 v=0 o=- 1035386651 1035386651 IN IP4 10.0.0.202 s=- c=IN IP4 10.0.0.202 t=0 0 m=audio 58570 RTP/AVP 0 8 9 2 3 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:9 g722/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv [5] 2012/05/02 12:46:18: SIP Tx tls:10.0.0.101:4864: SIP/2.0 183 Session Progress Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-67m9mx0j60lv;rport=4864 From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 INVITE Contact: <sip:75902@10.0.0.202:5081;transport=tls> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: snom-PBX/2011-4.2.0.3981 Require: 100rel RSeq: 1 Content-Type: application/sdp Content-Length: 429 v=0 o=- 1654920880 1654920880 IN IP4 10.0.0.202 s=- c=IN IP4 10.0.0.202 t=0 0 m=audio 58242 RTP/AVP 0 8 9 2 3 101 a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:aEgAj6nBDSI9lfuXjfuoFknhRrbgteBut8zJ8MW7 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:9 g722/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv [5] 2012/05/02 12:46:18: SIP Rx udp:10.0.0.203:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-4c308048256b66b1a6c4606b9073cb7a;rport=5060;received=10.0.0.202 From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone> Call-ID: 0a73e210@pbx CSeq: 10349 INVITE Server: Patton SN4114 JO EUI 00A0BA071F53 R6.1 2012-03-07 H323 SIP FXS FXO M5T SIP Stack/4.0.30.30 Content-Length: 0 [5] 2012/05/02 12:46:19: SIP Rx tls:10.0.0.101:4864: PRACK sip:75902@10.0.0.202:5081;transport=tls SIP/2.0 Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-92icuy4qau22;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 2 PRACK Max-Forwards: 70 Contact: <sip:75902@10.0.0.101:4864;transport=tls;line=0ii3wcy6>;reg-id=1 RAck: 1 1 INVITE Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE Allow-Events: talk, hold, refer, call-info Proxy-Require: buttons Content-Length: 0 [5] 2012/05/02 12:46:19: SIP Tx tls:10.0.0.101:4864: SIP/2.0 200 Ok Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-92icuy4qau22;rport=4864 From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 2 PRACK Contact: <sip:75902@10.0.0.202:5081;transport=tls> User-Agent: snom-PBX/2011-4.2.0.3981 Content-Length: 0 [5] 2012/05/02 12:46:22: SIP Rx udp:10.0.0.203:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-4c308048256b66b1a6c4606b9073cb7a;rport=5060;received=10.0.0.202 From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone>;tag=985585227 Call-ID: 0a73e210@pbx CSeq: 10349 INVITE Contact: <sip:518XXXXXXX@10.0.0.203:5060> Server: Patton SN4114 JO EUI 00A0BA071F53 R6.1 2012-03-07 H323 SIP FXS FXO M5T SIP Stack/4.0.30.30 Supported: replaces Content-Type: application/sdp Content-Length: 215 v=0 o=MxSIP 0 10 IN IP4 10.0.0.203 s=SIP Call c=IN IP4 10.0.0.203 t=0 0 m=audio 4872 RTP/AVP 0 8 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv [5] 2012/05/02 12:46:22: SIP Tx udp:10.0.0.203:5060: ACK sip:518XXXXXXX@10.0.0.203:5060 SIP/2.0 Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-a9c127f03d3880e3dab8fef72925ef42;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone>;tag=985585227 Call-ID: 0a73e210@pbx CSeq: 10349 ACK Max-Forwards: 70 Contact: <sip:75902@10.0.0.202:5060;transport=udp> P-Asserted-Identity: "FXO 0" <sip:75902@services.alabu.com> Content-Length: 0 [5] 2012/05/02 12:46:22: SIP Tx tls:10.0.0.101:4864: SIP/2.0 200 Ok Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-67m9mx0j60lv;rport=4864 From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 INVITE Contact: <sip:75902@10.0.0.202:5081;transport=tls> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: snom-PBX/2011-4.2.0.3981 Content-Type: application/sdp Content-Length: 429 v=0 o=- 1654920880 1654920880 IN IP4 10.0.0.202 s=- c=IN IP4 10.0.0.202 t=0 0 m=audio 58242 RTP/AVP 0 8 9 2 3 101 a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:aEgAj6nBDSI9lfuXjfuoFknhRrbgteBut8zJ8MW7 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:9 g722/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv [5] 2012/05/02 12:46:22: SIP Rx tls:10.0.0.101:4864: ACK sip:75902@10.0.0.202:5081;transport=tls SIP/2.0 Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-rfv1on8evf71;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 1 ACK Max-Forwards: 70 Contact: <sip:75902@10.0.0.101:4864;transport=tls;line=0ii3wcy6>;reg-id=1 Proxy-Require: buttons Content-Length: 0 [5] 2012/05/02 12:46:24: SIP Rx tls:10.0.0.101:4864: BYE sip:75902@10.0.0.202:5081;transport=tls SIP/2.0 Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-c742rpx0rfw5;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 3 BYE Max-Forwards: 70 Contact: <sip:75902@10.0.0.101:4864;transport=tls;line=0ii3wcy6>;reg-id=1 User-Agent: snom821/8.4.18 RTP-RxStat: Total_Rx_Pkts=272,Rx_Pkts=265,Rx_Pkts_Lost=0,Remote_Rx_Pkts_Lost=0 RTP-TxStat: Total_Tx_Pkts=267,Tx_Pkts=267,Remote_Tx_Pkts=250 Proxy-Require: buttons Content-Length: 0 [5] 2012/05/02 12:46:24: SIP Tx tls:10.0.0.101:4864: SIP/2.0 200 Ok Via: SIP/2.0/TLS 10.0.0.101:4864;branch=z9hG4bK-c742rpx0rfw5;rport=4864 From: "John Doe" <sip:75902@services.alabu.com>;tag=e4ohh51ccv To: <sip:XXXXXXX@services.alabu.com;user=phone>;tag=1a34357625 Call-ID: 189b273cef94-lwpfxubupkbu CSeq: 3 BYE Contact: <sip:75902@10.0.0.202:5081;transport=tls> User-Agent: snom-PBX/2011-4.2.0.3981 Content-Length: 0 [5] 2012/05/02 12:46:24: SIP Tx udp:10.0.0.203:5060: BYE sip:518XXXXXXX@10.0.0.203:5060 SIP/2.0 Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-50b51dc4e9ad2ad0b2059ae4e803fb20;rport From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone>;tag=985585227 Call-ID: 0a73e210@pbx CSeq: 10350 BYE Max-Forwards: 70 Contact: <sip:75902@10.0.0.202:5060;transport=udp> P-Asserted-Identity: "FXO 0" <sip:75902@services.alabu.com> Content-Length: 0 [5] 2012/05/02 12:46:24: SIP Rx udp:10.0.0.203:5060: SIP/2.0 200 OK Via: SIP/2.0/UDP 10.0.0.202:5060;branch=z9hG4bK-50b51dc4e9ad2ad0b2059ae4e803fb20;rport=5060;received=10.0.0.202 From: "John Doe" <sip:75902@services.alabu.com>;tag=843224298 To: <sip:518XXXXXXX@10.0.0.203:5060;user=phone>;tag=985585227 Call-ID: 0a73e210@pbx CSeq: 10350 BYE Server: Patton SN4114 JO EUI 00A0BA071F53 R6.1 2012-03-07 H323 SIP FXS FXO M5T SIP Stack/4.0.30.30 Content-Length: 0 [5] 2012/05/02 12:46:24: BYE Response: Terminate 0a73e210@pbx