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Vodia Telephone System

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About Vodia Telephone System

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  1. Have you base64 encode the username and password for auth parameter as mentioned in the doc: auth=base-64-encode(123@domain.com:password) As you can see the username is present in the auth again.
  2. 1. You will be held on the PBX and MS Teams is informed, so you will hear Teams MOH and anything else Teams may want to do since it knows you are on hold. 2. Yes. You can transfer the calls to any extension or account on the PBX or an outside line.
  3. Can you please check if the setting <allow_wrtc_trunk> is true in pbx.xml file in the pbx working directory? If not, set it to true and then restart the pbx.
  4. Can you please make sure none of the volume is set to zero, especially media volume both when in a call or not. When you increase or decrease the volume you can click on the drop down of the volume and see if any of the 5 or 6 types of volumes is set to zero. This happens when some devices it selects the wrong volume type sometimes in a call. It does not happen in pixel (I am assuming its not a pixel phone)? But some others have deviated from native Android and created many volume types but sometimes fail to select correctly. Let us know if that solves the issue.
  5. Hi, On some phones like the one you mentioned, they sometimes select a different volume (like call volume, media volume etc.) for a call and seems like a bug because it changes from time to time. When he is in a call, can he press the volume up/down button but then choose the drop down to see all volumes and then increase the other volumes that could be lower than the call volume, most probably the media volume. I hope that helps... Thanks.
  6. Make sure the setting allow webrtc trunk is set to true in the pbx.xml file of the pbx working directory and restart the pbx after that. It was done because of security reasons. No login calls (even if they are not allowed to call out) can be a small security risk and therefore this setting is off by default. If you need it and aware of the little security risk you can turn it on as explained above. In the pbx.xml file it should read: <allow_wrtc_trunk>true</allow_wrtc_trunk>
  7. It has already been done. We will double check as to why it didn't make it to 59.4 but the next release should have it.
  8. But the presence page takes care of that, provided we are talking about the same thing. In the new interface we are considering adding the presence into in the home page but for now you can easily go to the presence page for the blf info.
  9. You have to login as a user to get a session id before using the websocket API, which can be used to monitor calls or make and hangup calls etc. You can get the session ID during login and then use that token on every subsequent call. An example is given below: hash = MD5(password); vars = { name: "auth", value: account + " " + hash }; sessId = putRest("/rest/system/session", vars); if (sessId != "") { document.cookie = "session=" + sessId; } The account (extension@domain) and password (its MD5 hash is used) are for the user login. To login, you make a REST call to "/rest/system/
  10. Can you please tell us what version of the PBX are you running? Because the encryption connection is 1.0 there and we have switched to TLS 1.2. At least that will rule out anything new we have done so that the problem can be narrowed with the version number of the PBX.
  11. I didn't get which phone you are using because the templates depend highly on the phone and model. But since we support so many phones and models, I am sure wheat you want to do should be possible out of the box provided it is one of the supported phones. If it is one of the supported phones, then all you have to do is go to the extension when you will set on the phone and go to buttons for that extension and give it the above values (ideally set BLF for button types which also handles speed dial). Then you have to provision (setup) that phone from the PBX so that it gets all its setti
  12. On the snom phone web interface, under the identity in use, under tab RTP, check the setting "RTP Encryption:" It should be on. If it is off, that's the problem then we have to see why it is be provisioned as off and not on. Thanks.
  13. Can you please factory reset one phone (for testing) and re-provision it. The problem is the snom phones don't overwrite provisioning settings and with the new version something needs to be updated. That can be done if the phone is in factory reset mode and then provisioned. I am assuming that will be the problem. Thanks.
  14. The top save button is for the picture saving only (next to the picture). Maybe it should say, save picture.
  15. Yes there was a problem we found. It should work in the next build of the version. Thanks.
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