Suri

Hello, We wanted to test the CRM integration between Vodia system and Hubspot, we have got the Hubspot API in settings. We are running v62.1. On this link ( https://doc.vodia.com/actionurl ), where it says serveraddress and username and password, is that supposed to be our hubspot credentials? The help link on CRM integration redirects to the Action url page and I could not find older discussion threads to set up and test Hubspot integration. Do we need something in between the two platforms that takes the events from Vodia and forwards it to the other party? If there are any other links to help with this, please let me know.

Okay, thank you. We will look forward to the updated documentation.

Hi, Is there a way to export the total number of calls made during a day on a spreadsheet? We have tested the CDR reportings but we wanted to see if there was a report that gives: - the total number of calls - the number of calls missed - the number of calls answered either daily or for a particular period of time. Thank you

Hello, Was there a documentation or tutorial on how to setup billing with Stripe? We have upgraded to 62.1 recently and have setup a basic account on Stripe. If there was a guideline to follow to test out billing with the new platform, it would be helpful. Thank you

Hello, But the call did go through. I was able to answer the call and it went on for more than 15 seconds. Looking at the interface though, I would not have been able to see there was a call going on. I did try making a call from an incognito window in chrome, but there was the same issue as before. There is no indication of an ongoing call on the user portal and there is no option to end the call from the portal either. The call log does indicate the call has been made as well. Thank you

Thank you for the explanation. We have upgraded the version of the system. After the upgrade, all the config we had (like domain, extensions, dial plans, trunks) were gone so we have restored the old pbx directory. The system version says 62.0.3 now and the log out feature works on the softphone on the vodia app but it is still the same as before when we go to the usr/portal via a browser on a PC. Making a call works however I could not see the hang up button on the page. Is it only possible to end the call from the receiver end? I have attached a screenshot of how the page looks when there is an active call in progress. There is no indication of an ongoing call on the page, it would have been easier if there is some information on calling and called number and the duration of the current call on the page. Also with the field that says "Enter Number to Dial", I tried entering the number there and press the call button. Nothing happened. I needed to press the call button and enter the number on a separate box that appears after that to make a call. The text in the box makes it confusing since it says that is where the number should be entered. I hope it's not a problem that I keep responding with our problems on a thread created by someone else. I assumed it would be easier for other users searching for a solution to issues if it was all in one thread so I have not created a new discussion.

Hello, v62.0.3 is not listed in the release notes page. Do we just use this link to upgrade the version? (I made up the link looking at the older versions but have not actually upgraded our system yet) http://portal.vodia.com/downloads/pbx/version-62.0.3.xml Also this might be a silly question but which directory or directories are we supposed to backup before upgrading? We are running vodia in an ubuntu system. What was the default working directory of the system? Thank you

Hello, Was there an update on this issue? We have started testing out Vodia system and have faced the same issue. Also we can not dial a number simply by dialing a number or an extension on the bar and pressing the call button. We were able to make a call only when an entry was added to the address book and called via that entry.