[New version app/vodia does not show My Calls]

App version: 3.5.5 Windows MSI file installation

Vodia version: 67.0 (win64)

My Calls does not show the call. In this example I called two extensions.

[ACD Wallboard Queue - Agents Status in JSON]

In the past versions I was able to use the JSON requests to get the agent status of an ACD.

Example: http://localhost/rest/user/user@domain/wallboard/queue_extension.

The structure used to include a parameter 'logged_agents', but right now with V66+ it appears it has been removed or changed.
Is there a way for the PBX to continue sending this parameter or can you recommend a different way of obtaining this information?
I know on the administrator side you can view the status while inside the ACD or the wallboard application, but we were hoping to continue exporting the data into an external page.
Thank you

[Google Voicemail to Email Not Working]

I pressed reset and its OK now. 

[Support for Office 365 / Exchange Online]

I tried this as it's an good feature. but cannot get it to work.

 

Quote

If you want to sync only the contacts and not the calendar, then keep the Also Sync Calendar setting to Off (explained in the next section).
Select the number of minutes that you want the system to repeat sync in the Re-sync timer setting.
If you don’t want to repeat sync, select Off.
Press Save.
Press Sync (for one time sync as well as for the repeat synching to start, if that setting is NOT set to "Off".)

I cannot find the Sync button in the app and not in the web interface. 

[Google Voicemail to Email Not Working]

I updated my version from 66.0.6 to 66.0.7 latest version, and now google voicemail translation does not work. It gives a 500 error. Restoring the backup of my old version works.

[Blacklisting IP address automatically for Yealink Phones]

Ok, how do I disable it?

[Blacklisting IP address automatically for Yealink Phones]

We trying a site with 30 extensions. All are programmed with Yealink phones. All phones are provisioned. The Vodia system (66.0.6) is in our data center, and the phones are remote at one facility. Just today, all the phones went offline. I traced it down that the IP was blacklisted automatically in the Access. I am certain that we did not go over the threshold. This is the second time this happens after the IP changed.

Number of tolerated attempts: 10
Time for counting attempts: 1s
Blacklist Duration: 1h
Connection per address without authentication: 10

We cannot whitelist the IP because we cannot get a static IP address. But I'm also worried that it can happen in the future.
 

 

[Can you transfer from App to Deskphone and vice versa]

Is there a way to transfer from the Vodia app or the Vodia Desktop App to a deskphone without using a park orbit? 

If I pickup the call on the Vodia mobile app, can I transfer the call to my Grandstream physical phone?

I see a cell phone star code, but it doesn't seem to work.

[Permissions under extension settings]

What are the top two options mean? They don't have a description.

Also, when I select the "Can see calls of the domain" to NO. In the Vodia app, it still shows the live calls. Is this not the option to disable the calls from being watched by everyone?

 

[SMS to Email option]

Thank you for the reply.

They would like to receive an email with the contents of the text message. What is happening, they are not always on the app, but they receive a lot of texts. They would like to be able to know when someone texted them and those contents. It would be lovely if they could reply directly to the email, but I'm not sure how hard that is to make.

Like, if someone send a message from a number, you receive an email

Subject: New SMS Message from 32 00 000 00 00

Content: Hi, this is very nice feature.

[SMS to Email option]

We are looking at doing an installation, but one of the requirements is that the SMS get forwarded to the user's email address. Is this possible now? The document doesn't say anything about it.

 

TYIA