fonny

I have PMed the traces.

I have a problem receiving faxes witch have lots of white on the page. testfax.pdf is the original document. Document size is 210x297mm testfaxviaweepee.pdf is the document send with a hylafax client to hylafaxserver from weepee and delivered to weepee hylafax gateway. Document size is 215x298mm testfaxviasnomone.pdf isthe same document send with the same client to the same hylafax serverbut delivered to the snomone faxgateway. Document size is 215,9x279,4mm Any idea why the documentsize in snomone has 279mm width instead of standard A4 297mm ? Typo? For the rest everything seems OK. But the same page without that 1 line at the bottom is complete distorted when send by a hylafaxserver. testfax2.pdf is the original document testfax2viaweepee.pdf is the document send with a hylafax client to hylafaxserver from weepee and delivered to weepee hylafax gateway. Fax is OK but white space cut. testfax2viasnomone.pdf is the same document send with the same client to the same hylafax serverbut delivered to the snomone faxgateway. Fax is distorted. testfax2viapamfax is the same document send with the pamfax client to snomone gateway. Fax is OK. I tried with different layouts and always got the same kind of results. So bad line quality, server overload, etc can be excluded. It's enough to have a bit 'noise' on the page and the fax arrives perfect. snomONE is v5.0.7 MacOSX version testfax.zip

Thanks to the great support of Patton, the mistery is solved. It's great to define an alternate voip profile but doesn't help when you don't use it ;( in 'context cs interface sip' it missed the line 'use profile voip VOIP'. The gateway was always using the default voip profile which only allowed g711 but no t38. Attached the running config if it can help someone. 20130404_patton.txt

Here the Patton config. Any idea of firmware rev. of the other Patton installations? 20130401_patton.txt

SnonONE v5.0.7 MacOS & Patton SmartNode 4554 When setup with voicemailbox enabled I am redirected to the right mailbox and message is delivered to the configured mailaddress. With voicemailbox set to FAX I get an error "488 Not Acceptable Here." v=0 o=- 1752513057 1752513058 IN IP4 192.168.1.103 s=- c=IN IP4 192.168.1.103 t=0 0 m=image 56890 udptl t38 a=T38FaxVersion:0 a=T38MaxBitRate:14400 a=T38FaxRateManagement:transferredTCF a=T38FaxUdpEC:t38UDPRedundancy [5] 2013/04/02 17:45:37: SIP Rx udp:192.168.1.9:5060: SIP/2.0 488 Not Acceptable Here Via: SIP/2.0/UDP 192.168.1.103:5060;branch=z9hG4bK-b077e69e5a22086611f4541e5dd92bc7;rport=5060;received=192.168.1.103 From: <sip:034441972@192.168.1.103:5060>;tag=39e2561067 To: <sip:anonymous@192.168.1.103:5060>;tag=380fd4226b Call-ID: 8fcf9e7c4800232d CSeq: 7365 INVITE Server: Patton SN4554 2BIS EUI 00A0BA063AA5 R5.7 2011-03-10 SIP M5T SIP Stack/4.0.30.30 Content-Length: 0 Any idea what can be wrong here? SnomONE, Patton trace & trunk settings attached snomone_trace2.txt patton_sn4554_trace2.txt trunk_settings.txt

I would love to update if an Internal Server Error 500 was not bugging me Kan you have a check to your http server settings? http://snomone.com/downloads/snomONE/macos/pbxctrl-darwin10-5.0.7

What is meaning of the Dial Plan Status field (Enabled/Disabled) in SnomONE v5.06 MacOS ? I would guess you can disable/enable a pattern but this doesn't work. When I disable a pattern I get 'No pattern found for the dialed number' (or 'not found' on the extension) instead of the next matching pattern. Is this intentional behaviour ?

The member snom ONE cannot receive any new messages

Tried with v5.0.6 and still the same problem. How can I send you an +500K PCAP trace ?

And SnomONE having problems when locked No way to receive any further call and the only solution is restarting the pbx! Can I file this as a bug ?

Looks like there is someting wrong with codec switching. Been looking everywhere to this soandso filebut cannot find it. In test/trying I disabled the 'Lock codec during conversation' and this solved the problem. Also the problem of losing audio in a conversation after 20-30 seconds is gone. Looks there is still some work to do here. Loosing a connection is OK but channel needs to become free again after disconnect as it otherwise hi-jacks the complete trunk.

Any idea where this 'expired-soandso' file could be 'hidden' The only log files I find are /Library/Logs/snomone-error.log (with the pbx logs) and /library/Logs/snomone.log (which is empty) on an OSX system.

Yes it will clean itself up but meanwhile I can't use the trunk.

Sometimes a call 'hangs' somewhere in some state. In my case an outgoing call via sip trunk There is the option to cancel an active call (admin web i/f ->Status->Active Calls) but I cant manage to kill this call. Clicking on the x Action button doesn't do anything. Tried with different browsers but no luck. Only option is to restart the pbx ;( This is a 5.0.3 (MacOS) Fonny

Hi, Is this only me or have other this problem also? The last weeks I have regulary a problem with links to forum.snomone.com in Google result pages. Look like someone is hijacking snomone forum links. This is such a link I got back: http://www.google.be/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CDUQFjAB&url=http%3A%2F%2Fforum.snomone.com%2Findex.php%3F%2Ftopic%2F4319-how-to-show-the-right-number-with-the-clipsa-service%2F&ei=8Mf6UIezOMLs0gWjhYHYDA&usg=AFQjCNFihOgoG8rWYkcrbCqZIGtazZyXHg&bvm=bv.41248874,d.d2k It just happens once. After refresh the link is correct. Maybe snomone could contact Google as this start to be anoying. Regards Fonny

Thanks for the quick reply. All files in the snom_320.xml template file are loaded successful. Also the snom_320_custom.xml file located in the tftp directory is loaded correctly. I added the line <file url="{https-url tftp}/snom_320_custom.xml" /> in the snom_320.xml template file. But this custom file is used by all phones. I want to send sip login settings (2nd identity) to a few phones and this info is different for each. So I added the line <file url="{https-url tftp}/snom320-{mac}.xml" /> but this doesn't work as {mac} does not resolve to the MAC address of the phone but to 000000000000 (e.g. snom320-000000000000.xml). Any idea how I can accomplish this ? Fonny

Hi, I am using v5.0.3 and trying to send custom files to some snom320. I've also been trying with the customized snom320-MAC.xml & htm files in tftp & changing the snom320.xml settings file but still no go. How can this been done now in v5 ? I want to auto-provision some phones with an additional SIP identity & different ringtones. Fonny

I have the same problem with available diskspace on v4.5 Mac OSX versions. Seems more like a bug to me. Is closer to 16% used instead of available. Works now correct on v5.0.3

Updated today to v5.03 and suddenly all is working now.

Instant Message img/im.png looks missing from the user web page Under user web page -> Advanced: the feature menu is always collapsing when a subitem has been selected. To me the items under Features seems to be the most important one (e.g. DND, Call forwarding, Hot desking). Why hiding these when you use them regulary? If it is to get place I rather would hide everything under Preferences

Installed today the OS X version on Mountain Lion (OS X v10.8.2). Installation went smooth and works flawless. Top for the dev team. Maybe a few words of caution to mention - OS X Mountain Lion (v10.8) has already port 80 in use ! Isn't it possible to change the port numbers direct in the installer wizard screen? - Confusion with the different locations on OS X. Maybe a few extra notes can be helpful. From now on all installations go into /usr/Application/snomone. Updates from SnomONE versions which are located in /Application/snomONE do not work. Before upgrade, save the current configuration via Admin->Settings->Save/Restore Configuration and then stop pbx v4.5. Install v5.0 and import the configuration. Don't forget to enter the new license key. When you're up & running you can delete the folder SnomONE in your Applications folder. I still need to try the fax solution. Thanks for nice the work. Keep on going. PS whan can we expect the Mac/iPhone/iPad version of the attendant console ?

Hi, I find sometimes items on the wiki.snomone.com which are no more up-to-date. Which is the best place to inform about such items ?

When I have fixed office space (everyone his/her desk) I count an extension (physical phone) by user. When I use floating desks I will need a license for each physical extension + a license for each user. Or am I wrong somewhere ?

Hi voipguy, Maybe yes, maybe not. You talk about libraries/rendering engines which convert any document type to fax. So this needs to be implemented at the pbx level which runs on Windows, Linux & OS X. Are those libraries/rendering engines also available for OSX ? I agree with SnomONE they don't like the rendering at the pbx and printerdriver is the way to go. But I agree with you that Email2fax is a missing part. In fact, I never stood still by the fact you could have the one without the other

anyone an idea whats wrong in my config ?