Jump to content

annoying recording after the AA's voice recording


Recommended Posts

"Please enter an extension or stay on the line for additional assistance"

 

Could we possibly have an option to make the above go away? I want customers to enter an extension, not be rendered into a vegitative state by the above message repeating over and over and over again with roughly a second of silence between repetitions.

Link to comment
Share on other sites

In 2.0.4 we'll do a overhaul of the AA, including a multiple-language support that is parallel to the other options "for sales, press 1. For support, press 2. For Spanish, press 3." or so. Then we can make it also explicity selectable what callers hear as initial annoucement.

Link to comment
Share on other sites

In 2.0.4 we'll do a overhaul of the AA, including a multiple-language support that is parallel to the other options "for sales, press 1. For support, press 2. For Spanish, press 3." or so. Then we can make it also explicity selectable what callers hear as initial annoucement.

This works perfectly.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...