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annoying recording after the AA's voice recording


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"Please enter an extension or stay on the line for additional assistance"

 

Could we possibly have an option to make the above go away? I want customers to enter an extension, not be rendered into a vegitative state by the above message repeating over and over and over again with roughly a second of silence between repetitions.

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In 2.0.4 we'll do a overhaul of the AA, including a multiple-language support that is parallel to the other options "for sales, press 1. For support, press 2. For Spanish, press 3." or so. Then we can make it also explicity selectable what callers hear as initial annoucement.

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In 2.0.4 we'll do a overhaul of the AA, including a multiple-language support that is parallel to the other options "for sales, press 1. For support, press 2. For Spanish, press 3." or so. Then we can make it also explicity selectable what callers hear as initial annoucement.

This works perfectly.

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