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Cannot hear .wav prompts in Linux


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Has anyone had this problem, i have installed 2.1.12.2489 2008/7/11 Linux (RedHat ES4) version and the 2.0/2.1 2007/11/16 File Archive (All OS) US English Prompts, i have unzipped the file and put the whole folder in the PBXnSIP directory but when i dial VM or try a feature code i cannot hear any system messages.

 

Is there another directory i need to put the files in? Any advice as its very urgent.

 

thanks

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Has anyone had this problem, i have installed 2.1.12.2489 2008/7/11 Linux (RedHat ES4) version and the 2.0/2.1 2007/11/16 File Archive (All OS) US English Prompts, i have unzipped the file and put the whole folder in the PBXnSIP directory but when i dial VM or try a feature code i cannot hear any system messages.

 

Is there another directory i need to put the files in? Any advice as its very urgent.

 

The folder name must be audio_en (all lowercase) and it must be readable. You might have to restart the service so that the system gets the files.

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