collinsit Posted August 9, 2008 Report Share Posted August 9, 2008 Hi there, I have been using PBXnSIP with Exchange 2007 integration for a while now. I am running a CS410 with the newest release of the software. I have 2 VoIP lines plus the trunk to my Exchange server. It used to work fine but at some point the Exchange integration stopped working. I didn't have time to troubleshoot it then so I just forwarded the extension to my cell phone. I have been looking at it now and the issue I can see so far is that the dialplan doesn't appear to be connecting to the Exchange server. I have a very simple dialplan that says 7* -> * out the Exchange trunk. This has always worked in the past. The issue I am getting is very strange, when I dial 7100 to reach my extension, the phone automatically dials when I get to 710 and doesn't wait for the last digit. The logs do say that the call is being sent out the Exchange trunk but obviously the extension doesn't exist on the Exchange server. I have gone through the entire setup of the PBX and can't find a problem. I even reset the PBX to default and reset both the Snom phones but after setting it up again I am still getting this problem. This seems to happen whenever I dial a number that starts with 4, 5, 6, or 7, they all dial after the third digit. I use 9 to get an outgoing line and it doesn't dial until I press the checkmark on the Snom phone. Other than the 9* dialplan to go out through the VoIP trunk and the 7* dialplan to go out through Exchange there are no other dialplan entries. Both the CS410 and the Snom phones are fully updated to the newest versions of the software. Should I roll back to an earlier firmware on the CS410 or does anyone have any other suggestions why this might not be working? Any help would be greatly appreciated. Thanks Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.