Rob Lloyd Posted August 19, 2008 Report Share Posted August 19, 2008 I had a working system yesterday. Today when I went to check it all my extensions are unregistered and I'm getting 404 not found errors. I can verify that port 5060 is open, my polycom phones are downloading the config files from the tftp directory. XLite is also showing 404. Here is the log file from a phone: [7] 2008/08/18 20:46:47: SIP Rx udp:192.168.2.53:5060: REGISTER sip:192.168.2.9:5060 SIP/2.0 Via: SIP/2.0/UDP 192.168.2.53;branch=z9hG4bK722d0ef046C1FE17 From: "500" <sip:500@192.168.2.9>;tag=EA77FDDB-92205626 To: <sip:500@192.168.2.9> CSeq: 1 REGISTER Call-ID: ea1787b2-dadb9cb1-d1523344@192.168.2.53 Contact: <sip:500@192.168.2.53>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" User-Agent: PolycomSoundPointIP-SPIP_550-UA/3.0.3.0401 Max-Forwards: 70 Expires: 3600 Content-Length: 0 [7] 2008/08/18 20:46:47: SIP Tx udp:192.168.2.53:5060: SIP/2.0 404 Not Found Via: SIP/2.0/UDP 192.168.2.53;branch=z9hG4bK722d0ef046C1FE17 From: "500" <sip:500@192.168.2.9>;tag=EA77FDDB-92205626 To: <sip:500@192.168.2.9>;tag=6d75a189fc Call-ID: ea1787b2-dadb9cb1-d1523344@192.168.2.53 CSeq: 1 REGISTER Content-Length: 0 Any idea what is going on? I have restarted the service and also the server with the same results. I was using the latest 2.0 version and swtiched to version 3. Replacing the 2.0 version back yields the same results. Thanks, Rob Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 19, 2008 Report Share Posted August 19, 2008 I had a working system yesterday. Today when I went to check it all my extensions are unregistered and I'm getting 404 not found errors. I can verify that port 5060 is open, my polycom phones are downloading the config files from the tftp directory. XLite is also showing 404. ... Any idea what is going on? I have restarted the service and also the server with the same results. I was using the latest 2.0 version and swtiched to version 3. Replacing the 2.0 version back yields the same results. You can check if there is another process using port 5060 by running netstat (same in Windows and Linux). Sometimes there are softphones which like to sit on that port. If the port 5060 is really taken by the PBX, then check if you have a domain name or alias "localhost". Maybe you changed the name of the domain and then the PBX gets picky with the Request-URI. Quote Link to comment Share on other sites More sharing options...
Rob Lloyd Posted August 19, 2008 Author Report Share Posted August 19, 2008 netstat shows 5060 being used by pbxctrl.exe so I'm not sure what is happening. I can port ping 5060 to the server IP and that works. xlite and my phones still show 404 not found and why would the pbxnsip log files show the same? What can't it find? I can receive calls so I know the service is working. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 19, 2008 Report Share Posted August 19, 2008 netstat shows 5060 being used by pbxctrl.exe so I'm not sure what is happening. I can port ping 5060 to the server IP and that works. xlite and my phones still show 404 not found and why would the pbxnsip log files show the same? What can't it find? I can receive calls so I know the service is working. What about the domain name? Quote Link to comment Share on other sites More sharing options...
Rob Lloyd Posted August 19, 2008 Author Report Share Posted August 19, 2008 I just checked incoming calls again. They re-route to my cell phone and voicemails work fine and get emailed correctly. Just no phone registrations. This is on an SBS2003 server so the domain has not changed - I'm registering to an IP and not a name anyway. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 19, 2008 Report Share Posted August 19, 2008 I just checked incoming calls again. They re-route to my cell phone and voicemails work fine and get emailed correctly. Just no phone registrations. This is on an SBS2003 server so the domain has not changed - I'm registering to an IP and not a name anyway. I mean the domain name in the PBX, not in the server. Typically "localhost", see http://wiki.pbxnsip.com/index.php/Domain. Quote Link to comment Share on other sites More sharing options...
Rob Lloyd Posted August 19, 2008 Author Report Share Posted August 19, 2008 Thanks! that was it. I didn't think renaming that would be a problem. Being a windows guy i was thinking windows domains. Quote Link to comment Share on other sites More sharing options...
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