Tim Posted September 10, 2008 Report Posted September 10, 2008 Is it possible to recover the root password on the CS410? Most devices like this I have worked with have always had some way for tech support to recover after a lost password, have you guys at pbxnsip built something into the CS410? Tim Donahue Quote
Vodia PBX Posted September 10, 2008 Report Posted September 10, 2008 Is it possible to recover the root password on the CS410? Most devices like this I have worked with have always had some way for tech support to recover after a lost password, have you guys at pbxnsip built something into the CS410? You can press the reset button on the back, that will reset the IP configuration and the Linux password, so that you can log in by SSH. Then you can edit the pbx.xml file and delete the password hash there. Then the admin password of the PBX is empty and you should be able to use the web browser to log in. This procedure saves your configuration data of the PBX. IMHO a big feature. Quote
Tim Posted September 10, 2008 Author Report Posted September 10, 2008 You can press the reset button on the back, that will reset the IP configuration and the Linux password, so that you can log in by SSH. Then you can edit the pbx.xml file and delete the password hash there. Then the admin password of the PBX is empty and you should be able to use the web browser to log in. This procedure saves your configuration data of the PBX. IMHO a big feature. We have the admin password for the web interface, it is just the root password that seems to have been lost. This works for both the older white boxes as well as the new black ones? Tim Quote
Vodia PBX Posted September 10, 2008 Report Posted September 10, 2008 We have the admin password for the web interface, it is just the root password that seems to have been lost. This works for both the older white boxes as well as the new black ones? I works only for the newer black boxes. Quote
Tim Posted September 10, 2008 Author Report Posted September 10, 2008 I works only for the newer black boxes. Is there anything that can be done for the White boxes? Is there a way to boot into Single user mode with the serial console, to reset the password, perhaps? Quote
Vodia PBX Posted September 10, 2008 Report Posted September 10, 2008 Is there anything that can be done for the White boxes? Is there a way to boot into Single user mode with the serial console, to reset the password, perhaps? On the white box you need access to the console. That makes it neccessary to open the box and connect a specially designed cable to the connector. Not very convenient. Quote
Tim Posted September 10, 2008 Author Report Posted September 10, 2008 On the white box you need access to the console. That makes it neccessary to open the box and connect a specially designed cable to the connector. Not very convenient. Not convenient, but if one would happen to have said "specially designed cable" it would be an option for a recovery in an emergency. Quote
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