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Translate incoming calls to e.164


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Posted

I'm having some trouble to translate incoming calls to the e.164 format.

My PBXnSIP installation is connect to OCS 2007 server with a mediation server in between.

 

I've created a PBXnSIP trunk to a Dutch VOIP provider (Budget Phone). The trunk is configured to forward all the calls to a user extension. (Send call to extension: 600).

 

When I call my Budget Phone number from a PSTN phone the trunk will accept the call and forward it to extension 600.

My communicator client will ring and is show the caller-id of the incoming phone call. This displayed number is not compatible with the e.164 standard. With means OCS is unable to do a reverse number lookup in AD or Outlook.

 

Can somebody tell me how to translate incoming calls to a e.164 standard before they are forwarded to OCS??

 

Greeting,

 

Coen

Posted
I'm having some trouble to translate incoming calls to the e.164 format.

My PBXnSIP installation is connect to OCS 2007 server with a mediation server in between.

 

I've created a PBXnSIP trunk to a Dutch VOIP provider (Budget Phone). The trunk is configured to forward all the calls to a user extension. (Send call to extension: 600).

 

When I call my Budget Phone number from a PSTN phone the trunk will accept the call and forward it to extension 600.

My communicator client will ring and is show the caller-id of the incoming phone call. This displayed number is not compatible with the e.164 standard. With means OCS is unable to do a reverse number lookup in AD or Outlook.

 

Can somebody tell me how to translate incoming calls to a e.164 standard before they are forwarded to OCS??

 

That topic is pretty well addressed in 3.1. If you like, you have a preview image. What OS?

Posted
I'm running Windows Server 2003 (32bit)

 

Check out http://pbxnsip.com/protect/. See http://wiki.pbxnsip.com/index.php/Installi...#Manual_Upgrade on how to upgrade. In this case, you should make a backup before doing this.

 

In the trunk, there is a setting that defines how to present the number. Choose the "+" style. You must also choose a country code in the domain so that the PBX knows how to interpret numbers.

Posted
Check out http://pbxnsip.com/protect/. See <a href="http://wiki.pbxnsip.com/index.php/Installing_in_Windows#Manual_Upgrade" target="_blank">http://wiki.pbxnsip.com/index.php/Installi...#Manual_Upgrade://http://pbxnsip.com/protect/[color=&...#Manual_Upgrade on how to upgrade. In this case, you should make a backup before doing this.

 

In the trunk, there is a setting that defines how to present the number. Choose the "+" style. You must also choose a country code in the domain so that the PBX knows how to interpret numbers.

 

I have installed the lasted 3.1 build. After that I've configured the trunk settings (Rewrite global numbers: "+" style).

And also change the country code to 31 in the domain settings.

 

But it didn't solve my problem. Inbound call are still in the wrong format. (0351234567 instead of +31351234567)

Do I need to change the trunk settings of my VOIP provider or the one to the OCS mediation server?

Posted
I have installed the lasted 3.1 build. After that I've configured the trunk settings (Rewrite global numbers: "+" style).

And also change the country code to 31 in the domain settings.

 

But it didn't solve my problem. Inbound call are still in the wrong format. (0351234567 instead of +31351234567)

Do I need to change the trunk settings of my VOIP provider or the one to the OCS mediation server?

 

Hmmm. Seems that this did not completely solve the problem. I guess we have to try this out here as well...

Posted
Hmmm. Seems that this did not completely solve the problem. I guess we have to try this out here as well...

 

Okee, keep me informed :angry: . Thanks for your help so far.

  • 3 weeks later...
Posted

FYI:

 

After installing the latest versie (3.1.0.3043), the translation to the e.164 works!

When calling from a pstn line to my pbxnsip setup the call is translated to the e.164 format.

OCS is now able to do a reverse number lookup and showing the correct contact name.

 

I'm happy :D

Posted
FYI:

 

After installing the latest versie (3.1.0.3043), the translation to the e.164 works!

When calling from a pstn line to my pbxnsip setup the call is translated to the e.164 format.

OCS is now able to do a reverse number lookup and showing the correct contact name.

 

I'm happy :D

 

Well, so we just have another reason to do this painful internal conversion into the global telephone number format!

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