Harvey Posted August 19, 2019 Report Share Posted August 19, 2019 Hello, How can I upload and set to use a default auto attendant greeting? I see a location to name which default greeting to use, but no place to upload it or set it to be used. Quote Link to comment Share on other sites More sharing options...
Support Posted August 20, 2019 Report Share Posted August 20, 2019 It's here: Quote Link to comment Share on other sites More sharing options...
Harvey Posted August 20, 2019 Author Report Share Posted August 20, 2019 OK. I tried to upload a 143 Kb wav file, an MP3 file and all at a couple of different rates. When I go to upload it, the box around the file goes red. I tried it in stereo and mono and at 11025Hz and at other sample rates. Does it need to be named in a certain format? Quote Link to comment Share on other sites More sharing options...
Support Posted August 20, 2019 Report Share Posted August 20, 2019 It should be in a 8KHz, Mono, Wav, 16 bit format. Quote Link to comment Share on other sites More sharing options...
Harvey Posted August 20, 2019 Author Report Share Posted August 20, 2019 That worked, thanks. Quote Link to comment Share on other sites More sharing options...
Pinggg Posted November 17, 2023 Report Share Posted November 17, 2023 Additional question - Is it possible to export the existing welcome greeting from Override Default option? Thank you, Quote Link to comment Share on other sites More sharing options...
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