Support

Can you edit the question for us to understand better?

Can you open up a ticket with us on vodia.zammad.com and give us your Peerless API account's login and all the other necessary information and we can try and see if we can make it work with our current setup ?

How about something like this:

This is a doc about the SMS integration of the PBX with another provider: https://blog.vodia.com/vodia_sms You can use it as a reference point

What we suggest is please take off "&connect=true" from the string and try again. It will then give the message "Press 1 to make the call out" and it should work there after

Please check this page /reg_status.htm for those details on the PBX.

Can you send us that file via our ticketing system vodia.zammad.com? Also send us the Build date and the version of the PBX on it. There are fields on the ticket, please fill them up with all the details necessary.

What version of the PBX are you on?

Sorry , this one: https://forum.vodia.com/topic/16781-inbound-sms-is-not-working-telnyx/?tab=comments#comment-49576 Also, we've sent you an email a few days ago. Can you please check your spam / junk folder and see if you can reply to it?

That backup option is only for the IO and the IOPs. It was hence removed from the general software setup.

This seems to be working for us. Actually, this was always working.

Seems like a successful message was it? If not, you can turn off the web server logs and see if that takes off the "logo" logs (you can also turn them off after knowing which logs are generating it by clicking on "ⓘ") and set the logs to 1000 length. Please also set it back to 100 after done. You are checking under the message section on the App / user portal correct?

Could you send us the admin level logs for the same? Maybe the number that comes in looking for the DID are in different formats according to the logs and hence PBX is not able to recognize it.

If you put the DID on a ACD, it will try to route it to an agent that is available on the app and if there are several available, it will send it to the one that was in the conversation.

It has already been replied to 18 hours ago. Please also check on tickets and forums for updates.