
Support
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Can you edit the question for us to understand better?
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Peerless API for text messages
Support replied to Rameshkumar's topic in SMS Inbound / Outbound Settings
Can you open up a ticket with us on vodia.zammad.com and give us your Peerless API account's login and all the other necessary information and we can try and see if we can make it work with our current setup ? -
Peerless API for text messages
Support replied to Rameshkumar's topic in SMS Inbound / Outbound Settings
How about something like this: -
Peerless API for text messages
Support replied to Rameshkumar's topic in SMS Inbound / Outbound Settings
This is a doc about the SMS integration of the PBX with another provider: https://blog.vodia.com/vodia_sms You can use it as a reference point -
Click to dial to Vodia Windows app - Other party cannot hear voice
Support replied to a topic in Windows App
What we suggest is please take off "&connect=true" from the string and try again. It will then give the message "Press 1 to make the call out" and it should work there after -
Please check this page /reg_status.htm for those details on the PBX.
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Address Book - only 5 of 200 addresses are imported?
Support replied to Fiona0359's topic in General Setup
Can you send us that file via our ticketing system vodia.zammad.com? Also send us the Build date and the version of the PBX on it. There are fields on the ticket, please fill them up with all the details necessary. -
What version of the PBX are you on?
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Inbound SMS From Telnyx not working
Support replied to execcomm's topic in SMS Inbound / Outbound Settings
Sorry , this one: https://forum.vodia.com/topic/16781-inbound-sms-is-not-working-telnyx/?tab=comments#comment-49576 Also, we've sent you an email a few days ago. Can you please check your spam / junk folder and see if you can reply to it? -
That backup option is only for the IO and the IOPs. It was hence removed from the general software setup.
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Support for Office 365 / Exchange Online
Support replied to Enzo Matrix's topic in Microsoft Exchange
This seems to be working for us. Actually, this was always working. -
Inbound SMS From Telnyx not working
Support replied to execcomm's topic in SMS Inbound / Outbound Settings
Seems like a successful message was it? If not, you can turn off the web server logs and see if that takes off the "logo" logs (you can also turn them off after knowing which logs are generating it by clicking on "ⓘ") and set the logs to 1000 length. Please also set it back to 100 after done. You are checking under the message section on the App / user portal correct? -
Inbound SMS From Telnyx not working
Support replied to execcomm's topic in SMS Inbound / Outbound Settings
Could you send us the admin level logs for the same? Maybe the number that comes in looking for the DID are in different formats according to the logs and hence PBX is not able to recognize it. -
Inbound SMS From Telnyx not working
Support replied to execcomm's topic in SMS Inbound / Outbound Settings
If you put the DID on a ACD, it will try to route it to an agent that is available on the app and if there are several available, it will send it to the one that was in the conversation. -
It has already been replied to 18 hours ago. Please also check on tickets and forums for updates.
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Under /reg_pnpparm.htm > Yealink > Bottom of the page.
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We do have that setting under /reg_ports.htm page on the PBX.
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From your URL here (as much as we can see) 1. Please try using https instead of http 2. Your domain should be xyz.com and not http://xyz.com 3. You don't need to escape "&" with "/". Also as one of our members mentioned, sharing admin login to your PBX can help.
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Are you always accessing the PBX via https or http?
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What is the URl format that you're trying to access? Can you send us the QR code to us privately from the Forum or to our support email?
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Maybe it was included in the upgrade too. Take a backup and go to 67.0 when you'd like.
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What do you mean? We see this. Are you mentioning that you don't see this or nothing happens after this on the desktop phone? 67.0.1 is the current stable version that we're running.
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Delay on calling cell phone when included in a Hunt Group.
Support replied to DanielA's topic in Using Cell Phones
You can simply add their cell phone to the next stage on the HG which rings after 10 secs of ringing of the first stage? And maybe keep the extensions (in the cellphone stage)as before? -
What is the version of the App and the PBX build date that you're experiencing this on?