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Speed dials and CDR's


Louis Yssel
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We are using Addressbook in PBXnSIP extensively for gatehouses to dial a stand number, which in turn phones the client. Theproblem is that the CDR created shows the speed dial code rather than the actual number phones, which means the gatehouse making the calls cannot be billed accurately (or at all) as the dialled number in the CDR shows *1234 rather than +27 12 661 1177. This is a major issue as billing is a nightmare to compare the CDR's to addressbook to determine the number that was dialled. Urgent assistance required.

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We are using Addressbook in PBXnSIP extensively for gatehouses to dial a stand number, which in turn phones the client. Theproblem is that the CDR created shows the speed dial code rather than the actual number phones, which means the gatehouse making the calls cannot be billed accurately (or at all) as the dialled number in the CDR shows *1234 rather than +27 12 661 1177. This is a major issue as billing is a nightmare to compare the CDR's to addressbook to determine the number that was dialled. Urgent assistance required.

 

What version are you on? Could be that we already changed that in the meantime.

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