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Yealink buttons


AlanS
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In the past, we setup call forward on yealink BLF buttons with the feature code + cell phone and labeled it Forward To Cell.

I can't find that anywhere in the button config. Can you please show me the way?

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So, I put my cell as the redirect. Yealink shows "Always forward enabled" but the deskphone still rings. Do I need to include the 1 infront?

Ok. The button works correctly. Vodia shows the number on Forward all calls to: my cell

But the yealink still rings. The yealink even shows it on Always forward calls

Is this because the extension is in a call queue?

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DND and call forwarding settings on the phone are a special case. The phone should actually not handle this locally but instead tell the PBX about the settings, so that the PBX can then make a decision weather the phone should be called or not. For example, when you are on DND, certain people still can call you (the phone would have a hard time figuring this out). The redirect indeed means "redirect calls to me personally" but not calls to the ACD, so that makes sense.

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