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Trunks still exist even after deleting Extensions/Tenants via UI


bayden10
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Hi,

PBX Ver. 68.0.10 (Debian64), within UI deleted all extensions & tenants (approx 6) that had trunks. This PBX now has no tenants or extensions.
PBX was rebooted and DNS cache was flushed at CLI and PBX reload DNS. It is visible that the trunks are still active and attempting to connect to Peer from Provider within logs.


[1] 12:05:22.366    Adding DNS server 8.8.8.8 to the dns server listⓘ
[1] 12:05:22.419    Starting up version 68.0.10ⓘ
[1] 12:05:22.480    Working Directory is /usr/local/pbxⓘ
[5] 12:05:23.075    Starting threadsⓘ
[5] 12:05:23.078    Set scheduling priority to 1ⓘ
[5] 12:05:23.078    Set process affinity to 1ⓘ
[4] 12:05:23.089    Join multicast group on address 0.0.0.0ⓘ
[5] 12:05:23.362    Registration on trunk 50 (Provider9) failed with code 403. Retry in 60 secondsⓘ
[2] 12:05:23.362    Trunk status Provider9 (50) changed to "403 Forbidden" (Registration failed, retry after 60 seconds)ⓘ
[5] 12:05:23.363    Registration on trunk 51 (Provider9) failed with code 403. Retry in 60 secondsⓘ
[2] 12:05:23.363    Trunk status Provider9 (51) changed to "403 Forbidden" (Registration failed, retry after 60 seconds)ⓘ
[5] 12:06:23.435    Registration on trunk 50 (Provider9) failed with code 403. Retry in 60 secondsⓘ
[5] 12:06:23.437    Registration on trunk 51 (Provider9) failed with code 403. Retry in 60 secondsⓘ

2 trunks still exist here /usr/local/pbx/trunks/  50.xml, 51.xml

I tried to manually delete them but they keep returning after 1min. Any idea where this would be cached and how this can be resolved?

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  • 2 weeks later...

There must be something else. We tested deleting the trunk itself and also deleting the whole tenant and it all looked alright. If the XML still exists, then the trunk were really not deleted. Maybe there is a permission problem, e.g. the tenant administrator does not have the permission? 

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