John den Boef Posted November 24, 2008 Report Share Posted November 24, 2008 Hi Support I’ve seen this one before on the forum and I’m sorry to tell but I have the same problem . No more Licenses available when I try to create an extension or an account. System Info; Version: 3.0.1.3023 (Win32) License Status: pbxnsip Europe - S-Point License Duration: Permanent Additional license information: Extensions: 2/4 Accounts: 5/13 I received a new license today and pasted it in to the license field Best regards, John den Boef Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2008 Report Share Posted November 24, 2008 Hi Support I've seen this one before on the forum and I'm sorry to tell but I have the same problem . No more Licenses available when I try to create an extension or an account. System Info; Version: 3.0.1.3023 (Win32) License Status: pbxnsip Europe - S-Point License Duration: Permanent Additional license information: Extensions: 2/4 Accounts: 5/13 I received a new license today and pasted it in to the license field Whow thats strange. Do you have too many domains? Trunks? Having the 3-minute key is nice, but when you start using a real license key it sometimes comes asa bad surprise that there are already too many resources for a regular license key. Do you see anything like this in the log? "License suspended: There are too many domains" Quote Link to comment Share on other sites More sharing options...
John den Boef Posted November 24, 2008 Author Report Share Posted November 24, 2008 Whow thats strange. Do you have too many domains? Trunks? Having the 3-minute key is nice, but when you start using a real license key it sometimes comes asa bad surprise that there are already too many resources for a regular license key. Do you see anything like this in the log? "License suspended: There are too many domains" Hi there, I did not start with an 3-minute key. I started with a key that I received after the pbxnsip training, 2 extensions and 3 calls. I've used that one since may 2008. There is 1 domain, 2 trunks ,2 extensions, 2 huntgroups with an alias and a serviceflag. And there where no problems. To add an extension and a serviceflag for creating an answeringdevice I've ordered extra extensions and accounts. The first software version that I installed was the 2.1.8.2463 version and used the updates to get the version I have now. There are no messages like you mentioned in the log. thnx Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2008 Report Share Posted November 24, 2008 I did not start with an 3-minute key. I started with a key that I received after the pbxnsip training, 2 extensions and 3 calls. I've used that one since may 2008. There is 1 domain, 2 trunks ,2 extensions, 2 huntgroups with an alias and a serviceflag. And there where no problems.To add an extension and a serviceflag for creating an answeringdevice I've ordered extra extensions and accounts. The first software version that I installed was the 2.1.8.2463 version and used the updates to get the version I have now. There are no messages like you mentioned in the log. Do you have the chance to upgrade? http://pbxnsip.com/protect/pbxctrl-3.1.1.3095.exe is the latest & greatest, it still has a ugly transfer bug so don't use it for operation, but maybe you can try to see if that fixes the license counting problem (make a backup of your working directory, so you can move back any time). Quote Link to comment Share on other sites More sharing options...
John den Boef Posted November 24, 2008 Author Report Share Posted November 24, 2008 Do you have the chance to upgrade? http://pbxnsip.com/protect/pbxctrl-3.1.1.3095.exe is the latest & greatest, it still has a ugly transfer bug so don't use it for operation, but maybe you can try to see if that fixes the license counting problem (make a backup of your working directory, so you can move back any time). I've upgraded it but the counting problem is still there. Is there an other way to reset the counter? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 24, 2008 Report Share Posted November 24, 2008 I've upgraded it but the counting problem is still there. Is there an other way to reset the counter? Do you now see a log message? Quote Link to comment Share on other sites More sharing options...
John den Boef Posted November 25, 2008 Author Report Share Posted November 25, 2008 Do you now see a log message? No, log level = 9. No messages concerning too many domains or something like that. Quote Link to comment Share on other sites More sharing options...
John den Boef Posted November 25, 2008 Author Report Share Posted November 25, 2008 No, log level = 9. No messages concerning too many domains or something like that. Solved! After resetting the configuration to factory reset the problem was solved. I've reconfigured the pbx and did some testing with creating and deleting accounts and extensions and now the problem is solved. thnx Quote Link to comment Share on other sites More sharing options...
Great Office - Hummig KG Posted February 26, 2009 Report Share Posted February 26, 2009 Solved! After resetting the configuration to factory reset the problem was solved. I've reconfigured the pbx and did some testing with creating and deleting accounts and extensions and now the problem is solved. thnx We had similar problems. Our solution was to encrease the limits in the domain settings. But these settings are quite hidden: Click the "Edit" Button in the Domain List, then edit the Maximum Number of Accounts / Maximum Number of Extensions / Maximum Number of Calls! Quote Link to comment Share on other sites More sharing options...
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