jlumby Posted November 25, 2008 Report Share Posted November 25, 2008 I was reading the brief documentation on the Emergency Destination Number field that the domain, as well as each extension has. The documentation has me a little more confused than before I read it. To the best of my understanding, the online documentation (http://wiki.pbxnsip.com/index.php/Release_Notes_3.0.0#E911_Enhancements) said 2 things whick kind of contradict eachother. The first is that "Now when someone dials a number listed as E911 number, the PBX will always send that call to a trunk." and the second is that "so that E911 essentially works like a speed dial" So here is my understanding: The system sees the extension dial a number that is listed as an E911 number (where is the list that the pbx is checking against?) and therefore when it discovers this match it speed dials the value that is currently in the Emergency Destination Number field. The problem is this. The documentation says that the pbx will always send the call to a trunk. On the PSTN, what number would you be speed dialing other than 911? The second issue is if I setup ITSP account to support multiple E911 locations, they want me to identify the location based on the caller ID. If the system's Emergency Destination Number field worked like a speed dial, then I could point it to an extension that had an ANI value corrisponding with my E911 location, and then set that extension to forward all calls to 911. The problem with this is the documentation states "Now when someone dials a number listed as E911 number, the PBX will always send that call to a trunk." since it would be going through an extension to get the proper ANI, this would not qualify as a trunk destination for the Emergency Destination Number field. So with all of this said, what is the best way to do multiple E911 locations on 1 system when the ITSP identifies the location based on CallerID? Quote Link to comment Share on other sites More sharing options...
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