Jump to content

GRP2634 Call park set and pickup is 2 steps each


Recommended Posts

GRP2634 latest FW 1.07.23, PBX 68.0.12

When I park a call I need to press the call park key twice, the same to then pick up the call.  It's like it is being treated as an attended transfer.  Other phones - GXP2135 works correctly, single key press set and pickup.  

Keys on both GRP2634 and GXP2135 are set as BLF, the only real difference is the 'button' setting on the PBX allows to set Park Orbit to pick keys for the GXP's, there are no button options on the PBX for the GRP2634...

Link to comment
Share on other sites

  • Park fix: Handle different scenarios of parking a call. E.g. some phones/versions hold call before parking it, others park the active call directly, and we also don't want a previously held call or a ringing call etc.

what changes?

Link to comment
Share on other sites

  • 2 weeks later...

What was happening was that during a call the DSS screen was not visible, so the initial press was to get to the DSS screen then select a button.

To get this to work I had to set Screensaver to On if no VPK is active and Use Programable Keys in Screensaver to yes.  I also set transfer via VPK/MPK to Blind (this didn't work by itself and may not be required).

Now single key press call parking works.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...