jawaid Posted July 15, 2022 Report Share Posted July 15, 2022 Just wanted some advice or perhaps a better method of doing this: 1 have a customer who wants 2 extensions to ring at the same time, but if no one answers or are busy then he wants a message to be played and the call disconnected. The way I have currently set this up is for the calls to come into a Ring Group and both extensions are in Stage 1. The Final Stage I have to go to an Auto Attendant, where a message is played, however after the message finishes the call disconnects after 20 seconds. IS there a way to either reduce this time or to disconnect the call after the message has been played. I did suggest to give the user an option to leave voicemail message, but he does not want to do that. Any Advice much Appreciated. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted July 18, 2022 Report Share Posted July 18, 2022 I used this in the past. Setup an IVR node and use !E!-! in DTMF match list Quote Link to comment Share on other sites More sharing options...
jawaid Posted July 18, 2022 Author Report Share Posted July 18, 2022 Thanks will give that a try. Quote Link to comment Share on other sites More sharing options...
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