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Checking voicemail from outside


Parks
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Hi.We have a customer who want to know how they can have their users check their personal mailboxes when away from the office. They don't use DIDs but rather 1 main number with extensions. Is there a way to check without bothering the receptionist every time?

Do you have an auto atetndant?, they can call in to their mailbox and enter their Pin. They can also login to the mailbox from a web browser.

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They do have an AA but only picks up if huntgroup doesn't answer the call within 20 seconds. The reciptionists are in that HG. Also this bunch aren't very techinal and don't really like using technology unless they have too. Any other ideas? Also what happens if more than one have the same PIN?

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They do have an AA but only picks up if huntgroup doesn't answer the call within 20 seconds. The reciptionists are in that HG. Also this bunch aren't very techinal and don't really like using technology unless they have too. Any other ideas? Also what happens if more than one have the same PIN?

They must get to their mailbox or autoattendant, in order to hear their voice mails by phone.

You can get a 2nd phone number that directs to an auto attendant, and they call in there to check their voice mails.

They can all have the same pin, there is no conflict, at the auto-attendant, they enter their extension #, they during the mail box greeting they would enter the pin.

 

You can also bypass the pin, by entering their cell phone number under the redirection tab of their mailbox. Then the auto attendant will recoginize their number and offer to take them to their mailbox.

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