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shopcomputer

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About shopcomputer

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  • Birthday 10/06/1976

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  1. Guys be careful what you post otherwise your posts will be removed, I am talking from experience. Don't discuss anything negative or discuss the alternative products available on the market. Only post positive Anything negative needs to be communicated by phone or email only.
  2. Reentering license code did not help.
  3. Tried to update a few blue systems, license check tool https://snomone.com/upgradev4 says ok to update, however after update system says no license, I rolled them back to 4.5.1090 and they are fine.
  4. 4 servers same error. A timeout was reached (30000 milliseconds) while waiting for the snomONE PBX service to connect. The snomONE PBX service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
  5. I have noticed that for the past several months on Windows 2008r2 machines, the SnomOne service does not auto start on bootup, probably related to some windows updates. If I manually start it starts up fines, although it does take about 30 seconds to start, longer than it used to.
  6. How about a PBXnSIP 4.0 customer that paid for 3 year upgrade protection Upgrade: 06 02 2013?
  7. sure, and did 2 reboots. I needed to roll back to 4.5.1090 to get in.
  8. I think there is something wrong with file, please reupload, service will not start with this file, I reverted to 1090
  9. User is not pressing #, if you have a # in the user input field it gives a 2 second delay so users can enter 201 without being transferred destination 2. see http://kiwi.pbxnsip.com/index.php/Auto_Attendant#Direct_Destinations
  10. 4.5.1090 call comes in to hunt group 289 289 rings extensions 211 212 213 214 215 216 217 218 219 15 seconds, final stage auto attendant 770. 770 user input 1 sales, destination hung group 290 290 rings extension 211 212, final destination 8212, call gets disconnected. if I manually touch tone 290 instead of pressing 1 at the attandant call successfully redirects to 212 voice mail.
  11. 4.5.1090, user input 2# direct dial destination 555-555-5555 call gets disconnected. if we remove the # sign the call goes through properly using the dial plan, we however need the # sign.
  12. Who exactly, I spent several hours on the phone moving from one person to the next at Snom sales no one seemed to know that this is not the same license as the Yellow, who created the data sheet? who created the other marketing material? who decided on what license file to create? We don't appreciate being pushed from department to department and from person to person. We have no direct contact to the Berlin office, we deal the US office, and that is who we call and they know less about this than I do.
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