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Recording using Snoms not working


Henry Castillo
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When pressing the "Record" button using a Snom phone the PBX does not email the recording anymore. The pbx does email voicemails fine so the email part is not the problem.

This was working before.

The traces do show the Snom phone sending the Info message with the record=on option and PBXnsip responds with 200 OK.

Seems like a bug to me, please check

 

Henry

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When pressing the "Record" button using a Snom phone the PBX does not email the recording anymore. The pbx does email voicemails fine so the email part is not the problem.

This was working before.

The traces do show the Snom phone sending the Info message with the record=on option and PBXnsip responds with 200 OK.

Seems like a bug to me, please check

 

Probably a problem with the license. In 3.0 you need the recording license for this. In 3.1 we split this up into a "full" recording license and a adhoc-recording license. The adhoc would be for the user-initiated recording that goes into the user's mailbox.

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