ROUGE Posted January 12 Report Share Posted January 12 Hi, Since the update of the Windows app (6.0.5), the click-to-dial feature via Chrome or Firefox is not working. This is becoming complicated for our clients who regularly use this function. Is it only the format of French numbers that is no longer working? Is there a solution to remedy this? Quote Link to comment Share on other sites More sharing options...
Frederic Pi Posted January 13 Report Share Posted January 13 I also confirm that this function no longer works on our side with French dialing Quote Link to comment Share on other sites More sharing options...
VitaminJ Posted January 18 Report Share Posted January 18 Can also confirm that tel: links are not working with 68.0.34 and app version 6.0.8. Quote Link to comment Share on other sites More sharing options...
anton Posted April 3 Report Share Posted April 3 Please update to the latest 6.1.6 build Quote Link to comment Share on other sites More sharing options...
srFSG Posted April 8 Report Share Posted April 8 have tried many things to get this working -have updated PCX instance -have updated local install -have tried adding the chrome extension -have removed and installed fresh desktop app can still make calls from in the app itself, when putting the number in, even copy and paste. BUT click to dial is still dead Quote Link to comment Share on other sites More sharing options...
srFSG Posted April 8 Report Share Posted April 8 Uncaught TypeError: Cannot read properties of undefined (reading 'find') at HTMLDocument.<anonymous> (ipc.js:112:13) at EventEmitter.<anonymous> (ipc.js:29:14) at EventEmitter.emit (node:events:538:35) at Object.onMessage (node:electron/js2c/renderer_init:69:755) Quote Link to comment Share on other sites More sharing options...
anton Posted April 8 Report Share Posted April 8 That error is not relevant in this instance. Click to call should work by structuring the url something like this: tel://41 tel://8004321000 A good test would be to plug it into any web browsers URL field and hitting Enter. Quote Link to comment Share on other sites More sharing options...
srFSG Posted April 8 Report Share Posted April 8 7 hours ago, anton said: That error is not relevant in this instance. Click to call should work by structuring the url something like this: tel://41 tel://8004321000 A good test would be to plug it into any web browsers URL field and hitting Enter. as per the other message. I have emailed in a screen record of the issue Quote Link to comment Share on other sites More sharing options...
anton Posted April 12 Report Share Posted April 12 Latest 6.1.9 build has this issue resolved. Please update To check your apps version go to Application -> About Application Quote Link to comment Share on other sites More sharing options...
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