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Posted

Hello,

I've looked at both iPhone and Android there is no option to do a conference call? I can place 2 calls on hold with no problem, but no option to merge them or am I missing something?

Posted

I had the same issue. The mobile apps are quite simplistic and lack business-grade features. The only solution I found was to create a conference room account, set it as ad-hoc, and then blind-transfer your caller to that account. Then, you can into the conference yourself, and you're all tied in. Not the most elegant unfortunately. 

  • 5 months later...
Posted

Hello @SeanKann

You can try to follow these steps if you can not find the conference call option on your Android and iPhone.
In iPhone press Add Call to make the second call while on the line. To merge calls,;tap merge calls after they are linked.
In Android to place a second call while on a call, touch Add Call. To join both calls, tap merge calls once the second call connects.

I hope this will helpful for you 🙂

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