Jump to content

Call recording settings


Tom Waterman
 Share

Recommended Posts

I think I must be missing something that would fix this issue. I want the ability to record calls on any extension I choose on a per call basis. I want to start recording before the call begins and end it when the call ends. I do not want to record all calls to or from an extension. This seems very simple so I think I am missing something in the setup. Right now I can get it to record all calls so I know the recording feature works.

 

Tom

Link to comment
Share on other sites

I think I must be missing something that would fix this issue. I want the ability to record calls on any extension I choose on a per call basis. I want to start recording before the call begins and end it when the call ends. I do not want to record all calls to or from an extension. This seems very simple so I think I am missing something in the setup. Right now I can get it to record all calls so I know the recording feature works.

 

For per-call basis the user needs to start the recording from the phone. You can either use a special code for that (see the feature codes in the domain) or use a special key on the phone. Then the recording does not land in the file system, it lands in the mailbox as if someone left a voicemail.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...