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problem in voice mail - using version 2.0.4.1766


AAL
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Check:

  • In the domain settings, the setting "External Voicemail System" is empty.
  • The mailbox of the extension is enabled in the settings of the extension (check this in the domain mode).
  • In the domain settings, the feature code for calling the mailbox "Go To Voice Mail" is set to *97 and it does not overlap with another feature code.
  • The license is still valid.
  • In the domain settings, the "Mailbox Direct Dial Prefix" is set to 8 (this is important it you want to call the mailbox with the 8 prefix).

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