Bill H Posted March 20, 2009 Report Share Posted March 20, 2009 CS-410 3.2.0.3143 (Linux) When and incomming call is transfered to a cell phone the caller hears an announcement "This number could not be found" after a minute or so. Followed by "Please enter the destination number followed by the pound key". The Xfer procedure is: Answer incomming call Press Xfer Dial cellphone number Speak to person on cellphone Hang up The caller is then transfered OK and they cal talk to the cellphone until the announcement comes on and the cellphone is disconnected. Is there a different procedure for this type of transfer??? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 20, 2009 Report Share Posted March 20, 2009 CS-410 3.2.0.3143 (Linux) When and incomming call is transfered to a cell phone the caller hears an announcement "This number could not be found" after a minute or so. Followed by "Please enter the destination number followed by the pound key". The Xfer procedure is: Answer incomming call Press Xfer Dial cellphone number Speak to person on cellphone Hang up The caller is then transfered OK and they cal talk to the cellphone until the announcement comes on and the cellphone is disconnected. Is there a different procedure for this type of transfer??? No, the prodecure is okay. That sounds like trouble with the connectivity of the call. Probably the PBX believes that the call is not connected yet (you can actually talk also on unconnected calls). Do you see a 200 Ok coming in from the cell phone call? Quote Link to comment Share on other sites More sharing options...
Bill H Posted March 20, 2009 Author Report Share Posted March 20, 2009 No, the prodecure is okay. That sounds like trouble with the connectivity of the call. Probably the PBX believes that the call is not connected yet (you can actually talk also on unconnected calls). Do you see a 200 Ok coming in from the cell phone call? This is using the internal PSTN gateway of the CS-410. Should there be any SIP Messaging going on here between the gateway and the CS-410??? Quote Link to comment Share on other sites More sharing options...
gotvoip Posted March 21, 2009 Report Share Posted March 21, 2009 Yes you should see sip invites to 127.0.0.1:5062 which is the pstn gateway so send the logs. Quote Link to comment Share on other sites More sharing options...
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