Steve-Alloy Posted March 22, 2009 Report Share Posted March 22, 2009 Hi, I have a customer who is having issues adding in a 3rd trunk to his CS410. I have run the license through a decoder which clearly states "Trunks = 3". There is only 2 trunks configured! 1 trunk to an ITSP and 1 to a SIP g/w. Upon trying to add a 3rd trunk the system gives an error stating that trunk limit exceeded. Currently running f/w v.3.3.0.3165, the same error occured on f/w v.3.1.2.3120 & 3.2.0.3143. In my experience with CS410's i have seen inconsistencies with this which can allow more than 3 trunks to be configured without any additional trunk licenses. Anyone else come across this issue? Does the CS410 count the PSTN g/w as a trunk even if it is deleted from the trunks list? Some feedback on this issue asap would be appreciated. Thanks. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 23, 2009 Report Share Posted March 23, 2009 I have a customer who is having issues adding in a 3rd trunk to his CS410.I have run the license through a decoder which clearly states "Trunks = 3". There is only 2 trunks configured! 1 trunk to an ITSP and 1 to a SIP g/w. Upon trying to add a 3rd trunk the system gives an error stating that trunk limit exceeded. Currently running f/w v.3.3.0.3165, the same error occured on f/w v.3.1.2.3120 & 3.2.0.3143. In my experience with CS410's i have seen inconsistencies with this which can allow more than 3 trunks to be configured without any additional trunk licenses. Anyone else come across this issue? Does the CS410 count the PSTN g/w as a trunk even if it is deleted from the trunks list? It could be as simple as the license code does not allow more than two trunks (it is base64-encoded, so it is easy to see what it says about trunks). Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted May 9, 2009 Report Share Posted May 9, 2009 Perhaps the built-in FXO SIP GW is the 3rd trunk Quote Link to comment Share on other sites More sharing options...
Alex Kasperavicius Posted May 9, 2009 Report Share Posted May 9, 2009 It could be as simple as the license code does not allow more than two trunks (it is base64-encoded, so it is easy to see what it says about trunks). Can't you guys just regenerate the license? This seems like it shouldn't be a problem needing to be solved here. I am sort of perplexed at this response from pbxnsip and would be more than perplexed if I were in the poster's position. License problems which incorrectly limit functionality are always on the developers to solve - like immediately - right? They have a tendency to blow up - and quickly. Just hearing this puts a knot in my stomach and makes me re-think purchasing any of the things because I don't want to be in the same "gee whiz" position wasting my time trying to get around an incorrect license block. It's a big deal for me anyway. Also, I guess I just assumed a CS410 would support 4 trunks and 10 stations out of the box. If this is not the case, I am perplexed as to why this particular model number was chosen. AK Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 10, 2009 Report Share Posted May 10, 2009 Also, I guess I just assumed a CS410 would support 4 trunks and 10 stations out of the box. If this is not the case, I am perplexed as to why this particular model number was chosen. One trunk can have 4 calls. No problem. But many customer feel the desire to run calls on ITSP as in parallel to the FXO termination. For that you need a second trunk. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.