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Call recording


YMSL
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Good day,

 

Since v 3.2.0 we had recording problems with CallCenter version (win32).

 

Version installed 3.1.2.3120 - system record all calls like requested

 

version 3.3.1.3177 does NOT record calls if call is coming from PSTN line and terminate to internal extension.

 

This problem was reported on V 3.2.0 and still not working on 3.3.1

 

moving from 1 version to the other using upgrade - no settings changed

 

Please help

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hi,

 

I'm pretty sure the push button call record works in 3.2 because i use it.

 

Is this record all calls feature?

 

tx

matt

 

 

We do not use push button to record, this costumer is usign Cisco phones

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