YMSL Posted April 7, 2009 Report Share Posted April 7, 2009 Good day, Since v 3.2.0 we had recording problems with CallCenter version (win32). Version installed 3.1.2.3120 - system record all calls like requested version 3.3.1.3177 does NOT record calls if call is coming from PSTN line and terminate to internal extension. This problem was reported on V 3.2.0 and still not working on 3.3.1 moving from 1 version to the other using upgrade - no settings changed Please help Quote Link to comment Share on other sites More sharing options...
mattlandis Posted April 7, 2009 Report Share Posted April 7, 2009 hi, I'm pretty sure the push button call record works in 3.2 because i use it. Is this record all calls feature? tx matt Quote Link to comment Share on other sites More sharing options...
YMSL Posted April 7, 2009 Author Report Share Posted April 7, 2009 hi, I'm pretty sure the push button call record works in 3.2 because i use it. Is this record all calls feature? tx matt We do not use push button to record, this costumer is usign Cisco phones Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.