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Delay when sending calls and getting ring back on Snom's phone


Parks
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We've been getting some compliants and ever I notice when I call it takes a little time to get the ring back. However this is only on Snom phones because when I use x-lite it rings right away. The only difference is that Snom phones are using tls and x-lite aren't. How can I remove the tls if using PnP? I know its something little my users wants instant ring back when available otherwise they don't think the call is going anywhere.

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We've been getting some compliants and ever I notice when I call it takes a little time to get the ring back. However this is only on Snom phones because when I use x-lite it rings right away. The only difference is that Snom phones are using tls and x-lite aren't. How can I remove the tls if using PnP? I know its something little my users wants instant ring back when available otherwise they don't think the call is going anywhere.

Just removed the TLS in the PnP and rebooted and call still hangs on Snom vs. x-lite.

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  • 2 weeks later...
Just removed the TLS in the PnP and rebooted and call still hangs on Snom vs. x-lite.

 

TLS should not eat so much CPU power that you experience a delayed ringback. But not using TLS makes it possible to run Wireshark on the PBX and see when messages are going out and coming in. That should help to track the problem down.

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