paging a phone via *90

[gotvoip]

I have a customer that assumed since *90 is for paging they could just dial *90 and the extension and it would make an intercom type call however it just rings normally. We were hoping not to burn a paging account for each extension that we want to be able to page direclty like this. Is this possible to do w/out creating a paging group? Sounds like a good feature if it doesn't work this way. It was a polycom 650 phone running the latest firmware.

[Bill H]

I have a customer that assumed since *90 is for paging they could just dial *90 and the extension and it would make an intercom type call however it just rings normally. We were hoping not to burn a paging account for each extension that we want to be able to page direclty like this. Is this possible to do w/out creating a paging group? Sounds like a good feature if it doesn't work this way. It was a polycom 650 phone running the latest firmware.

 

 

I don't know Polycom products that well, but you need to look for an Auto-Answer feature.

 

4.6.1.7.2 Ring type <ringType/> from Polycom manual.

 

I use Aastra phones and they have it.

 

 

Bill H

[Vodia PBX]

If you do automatic provisioning of the Polycoms from the PBX then they should do it already.