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question if you have an extension on the pbxnsip and on the redirection if you have your CLI on it. When you call into the pbxnsip, it detects the CLI, so ask to press 1 to place an outbound call, press to for your voicemail, and press 3 for the auto attendant. Can we add press 4 for callback, and since it already know the CLI it will just ask to callback the CLI number.

  • 2 weeks later...
Posted
question if you have an extension on the pbxnsip and on the redirection if you have your CLI on it. When you call into the pbxnsip, it detects the CLI, so ask to press 1 to place an outbound call, press to for your voicemail, and press 3 for the auto attendant. Can we add press 4 for callback, and since it already know the CLI it will just ask to callback the CLI number.

 

This is a good idea. One drawback is that the call is already connected and the first coin fell down. But probably it make sense for longer phone calls where the employee does not want to pay the whole conversation (or the PBX operator has a great rate for calling the mobile).

Posted
This is a good idea. One drawback is that the call is already connected and the first coin fell down. But probably it make sense for longer phone calls where the employee does not want to pay the whole conversation (or the PBX operator has a great rate for calling the mobile).

 

 

So can this be implemented

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