Jump to content

IVR


rickyjperez

Recommended Posts

question if you have an extension on the pbxnsip and on the redirection if you have your CLI on it. When you call into the pbxnsip, it detects the CLI, so ask to press 1 to place an outbound call, press to for your voicemail, and press 3 for the auto attendant. Can we add press 4 for callback, and since it already know the CLI it will just ask to callback the CLI number.

Link to comment
Share on other sites

  • 2 weeks later...
question if you have an extension on the pbxnsip and on the redirection if you have your CLI on it. When you call into the pbxnsip, it detects the CLI, so ask to press 1 to place an outbound call, press to for your voicemail, and press 3 for the auto attendant. Can we add press 4 for callback, and since it already know the CLI it will just ask to callback the CLI number.

 

This is a good idea. One drawback is that the call is already connected and the first coin fell down. But probably it make sense for longer phone calls where the employee does not want to pay the whole conversation (or the PBX operator has a great rate for calling the mobile).

Link to comment
Share on other sites

This is a good idea. One drawback is that the call is already connected and the first coin fell down. But probably it make sense for longer phone calls where the employee does not want to pay the whole conversation (or the PBX operator has a great rate for calling the mobile).

 

 

So can this be implemented

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...