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No Email working period


Tom Waterman

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Ok I have a very simple customer who just needs to get basic voicemail to email set up. They have exchange 2007 installed however the tech staff onsite are not familiar with it. I am trying to send a basic crd log to my email address and I get the following log entries. (domain name change to protect customer)'

 

6] 2009/04/20 14:15:58: Sending CDR email to <twaterman@md-911.com>

[8] 2009/04/20 14:15:58: SMTP: Connect to 10.130.1.27:25

[8] 2009/04/20 14:15:58: SMTP: Received 220 mailserver@domain.org Microsoft ESMTP MAIL Service ready at Mon, 20 Apr 2009 14:15:57 -0500

 

[8] 2009/04/20 14:15:58: SMTP: Send EHLO localhost

 

[8] 2009/04/20 14:15:58: SMTP: Received 250-jascomx.jasco.org Hello [10.130.1.17]

250-SIZE

250-PIPELINING

250-DSN

250-ENHANCEDSTATUSCODES

250-STARTTLS

250-X-ANONYMOUSTLS

250-AUTH NTLM

250-X-EXPS GSSAPI NTLM

250-8BITMIME

250-BINARYMIME

250-CHUNKING

250-XEXCH50

250 XRDST

 

[8] 2009/04/20 14:15:58: SMTP: Send STARTTLS

 

[8] 2009/04/20 14:15:58: SMTP: Received 220 2.0.0 SMTP server ready

 

[8] 2009/04/20 14:15:58: SMTP: Send EHLO localhost

 

[5] 2009/04/20 14:15:58: SMTP: Connection refused on 10.130.1.27:25

 

 

Any help would be great!

 

Tom

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Maybe just turn TLS off. In the email settings there is a flag called "Enable TLS", try turning it off.

I tried that before posting. I get this error instead complaining about the authentication type. Also thier domain name is only localhost and thge IP address of the server the FQDN is not in there.

 

2] 2009/04/20 15:13:32: Last message repeated 13 times

[6] 2009/04/20 15:13:32: Sending CDR email to <twaterman@md-911.com>

[8] 2009/04/20 15:13:33: SMTP: Connect to 10.130.1.27:25

[8] 2009/04/20 15:13:33: SMTP: Received 220 mailserver@domain.org Microsoft ESMTP MAIL Service ready at Mon, 20 Apr 2009 15:13:33 -0500

 

[8] 2009/04/20 15:13:33: SMTP: Send EHLO localhost

 

[8] 2009/04/20 15:13:33: SMTP: Received 250-jascomx.jasco.org Hello [10.130.1.17]

250-SIZE

250-PIPELINING

250-DSN

250-ENHANCEDSTATUSCODES

250-STARTTLS

250-X-ANONYMOUSTLS

250-AUTH NTLM

250-X-EXPS GSSAPI NTLM

250-8BITMIME

250-BINARYMIME

250-CHUNKING

250-XEXCH50

250 XRDST

 

[8] 2009/04/20 15:13:33: SMTP: Send AUTH LOGIN

 

[8] 2009/04/20 15:13:38: SMTP: Received 504 5.7.4 Unrecognized authentication type

 

[5] 2009/04/20 15:13:38: SMTP Server returned 504

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