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Snom Auto Prov


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Hi

 

I am having an issue where the auto provisioning from the PBX seems to change the web interface login details for the Snom 360 handset. I plug a snom 360 into the network and set it up for auto provisioning from the PBX and after rebooting the handset it upgrades to V7.3.14 and gets its settings from the PBX. However I am then unable to log back onto the handsets webinterface using the password I set on the phone before the auto provisioning. I have also tried the snom default and the passwords assigned to the user account.

Does the PBX change the web access password for the phone during auto provisioning and if so does anyone know what it is changed too?

 

Thanks

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I am having an issue where the auto provisioning from the PBX seems to change the web interface login details for the Snom 360 handset. I plug a snom 360 into the network and set it up for auto provisioning from the PBX and after rebooting the handset it upgrades to V7.3.14 and gets its settings from the PBX. However I am then unable to log back onto the handsets webinterface using the password I set on the phone before the auto provisioning. I have also tried the snom default and the passwords assigned to the user account.

Does the PBX change the web access password for the phone during auto provisioning and if so does anyone know what it is changed too?

 

Yea, this is a known problem. Because of this, we introduced the domain password. I am not sure what the status on this subject is right now; but we have another issue with the phones... If the user decides to factory reset the phone then all those nice parameters are also gone. We also need a solution for this.

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