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No Disconnecton Inactivity


Bill H
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We have a situation where up to 15 extension users dial into their mailbox, listen to one message and then place the call on Hold.

 

A few minutes later they return to the holding line to continue listening to any remaining or new messages and then place it back on Hold again.

 

It appears that this is done so that they don't have to log back into the mailbox every time they want to check messages.

 

Too much work I guess....

 

Is it possible for the mailbox to release the call after a period of inactivity?

 

We are concerned that this Holdiing method is tying up or unnessarily using system resources.

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We have a situation where up to 15 extension users dial into their mailbox, listen to one message and then place the call on Hold.

 

A few minutes later they return to the holding line to continue listening to any remaining or new messages and then place it back on Hold again.

 

It appears that this is done so that they don't have to log back into the mailbox every time they want to check messages.

 

Too much work I guess....

 

Is it possible for the mailbox to release the call after a period of inactivity?

 

We are concerned that this Holdiing method is tying up or unnessarily using system resources.

 

Hmm. Holding a call to the mailbox raises a question anyway. Typically that happens when the guy that you are calling calls back. Maybe it makes sense to just forget about the mailbox call in this case.

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