opusi Posted July 14, 2009 Report Share Posted July 14, 2009 Hi, I'm trying to setup our dial plan so a user has to dial a '7' to make an outbound call. Currently, I have: Pattern: 503xxxxxxx Replace: how would I set this up so if a user dialed 7503xxxxxxx, the PBX would see 503xxxxxxx Thanks. Quote Link to comment Share on other sites More sharing options...
Bill H Posted July 15, 2009 Report Share Posted July 15, 2009 Hi, I'm trying to setup our dial plan so a user has to dial a '7' to make an outbound call. Currently, I have: Pattern: 503xxxxxxx Replace: how would I set this up so if a user dialed 7503xxxxxxx, the PBX would see 503xxxxxxx Thanks. Try: Select your trunk in the dial plan. Pattern: 7* Replace: * Quote Link to comment Share on other sites More sharing options...
opusi Posted July 15, 2009 Author Report Share Posted July 15, 2009 Try: Select your trunk in the dial plan. Pattern: 7* Replace: * Thanks. It didn't work. On the phone display, it look like it trying to dial a 5 digit extension. i.e. I dialed, 75036875309 My phone displayed " dialing 75036" Quote Link to comment Share on other sites More sharing options...
pbx support Posted July 15, 2009 Report Share Posted July 15, 2009 Thanks. It didn't work. On the phone display, it look like it trying to dial a 5 digit extension. i.e. I dialed, 75036875309 My phone displayed " dialing 75036" that could be related to the phone's dial plan. What phone are you using? Quote Link to comment Share on other sites More sharing options...
opusi Posted July 16, 2009 Author Report Share Posted July 16, 2009 that could be related to the phone's dial plan. What phone are you using? Yes. I had 7xxxx (for some reason) in my dial plan. I changed it to 7xxxxxxxxxx and it works. Thanks. Quote Link to comment Share on other sites More sharing options...
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