atilla.gahbro Posted July 17, 2009 Report Share Posted July 17, 2009 i need to know if there is any way to play a chime when using the *82 listen code like we do with the *81 barge-in code ? unlike the listen mode *83 where the internal user also can not hear the supervisor the *82 code does a talk path cut through to the station being taught so the supervisor can be heard so i was thinking this could also be used as an OHVO (pbx/ksu feature for off-hook-voice-over) replacement to make announcements to the user who is on the phone. in addition to being a coaching feature. but execs wont want to be tapped in to without hearing a chine on their end first any way to make this happen? if not then maybe a feature enhancement for future releases? Quote Link to comment Share on other sites More sharing options...
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