Remotely Reprogram Extension on 3.3.1.3177

[Tim]

We are currently running 3.3.1.3177 on CentOS 5 for a hosted PBX for one of our clients. We are using the PNP configuration for the phones and have a phone that we need to reprogram for a new extension. Short of having the client send us the phone for reprogramming, is there a way for us to change the account the phone is associated with?

 

Tim

[mattlandis]

Couldn't you use the username based provisioning?

 

and delete the old account?

(of course email them first ;-)

 

matt

[Tim]

Couldn't you use the username based provisioning?

 

and delete the old account?

(of course email them first ;-)

 

matt

 

We are not removing the old account, just changing the extension that the phone is associated with.

 

We already use the username based provisioning, which is turning out to be the problem. When the provisioning was based on the MAC address, changing the MAC address to a new extension would reprogram the phone with the new extension. Now somehow we have to change the username that has been programmed into the phone.

 

Tim

[mattlandis]

oh yes, i'm assuming snom.

 

if snom you will need to reset to default settings...i usually do from keypad...

 

from across wan not sure you'll be able to do ffrom http...hmmm

 

matt

[YMSL]

oh yes, i'm assuming snom.

 

if snom you will need to reset to default settings...i usually do from keypad...

 

from across wan not sure you'll be able to do ffrom http...hmmm

 

matt

 

From my experience, it depend of the phone itself. Linksys/Cisco yes you type http://xxx.xxx.xxx.xxx/advence/?reste

 

other phones... I have no clue.

[Tim]

From my experience, it depend of the phone itself. Linksys/Cisco yes you type http://xxx.xxx.xxx.xxx/advence/?reste

 

other phones... I have no clue.

 

The problem is not resetting the phones. I know how to reset the phones to factory default, the problem I am trying to solve is finding an easy way to change the programming of the phones. We are currently trying to do this with a Snom phone. Here is an example of what I am trying to accomplish, I want to take the phone provisioned for extension 120 and changing it so it is provisioned for extension 125.

 

As previously stated, this was easy when the programming was based on the MAC address, you removed the MAC address from extension 120, added it to 125, and rebooted the phone.

 

Is there a procedure that we can use to change the extension the phone is provisioned to, without actually interacting with the phone once its been setup to be provisioned from the pbxnsip server?

 

Tm