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Where do I find/configure service flags?


onestopit
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Folks,

 

I've done this all before but cannot for the life of me remember how to set simple things like office hours messages, so customers get a closed message when calling out of hours etc.

 

Where the hell do I set this????

 

I can see the parts within the trunk/AA settings etc. to list which service flag to use, but I cannot find anywhere to configure the actual service flags themselves.

 

Can someone give me a quick rundown on setting up a basic one to refresh my memory - I cannot find anything on the web or on here which tells me this!

 

Going crazy and crossed eyed over this one... so any help appreciated.

 

Thanks

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Folks,

 

I've done this all before but cannot for the life of me remember how to set simple things like office hours messages, so customers get a closed message when calling out of hours etc.

 

Where the hell do I set this????

 

I can see the parts within the trunk/AA settings etc. to list which service flag to use, but I cannot find anywhere to configure the actual service flags themselves.

 

Can someone give me a quick rundown on setting up a basic one to refresh my memory - I cannot find anything on the web or on here which tells me this!

 

Going crazy and crossed eyed over this one... so any help appreciated.

 

Thanks

 

Please check the "Night Service" section on the AA. First create/setup the service flag with the after hour settings. Then use that service flag under the AA "Night Service".

https://pbxnsipsupport.com/index.php?_m=kno...kbarticleid=295

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