MichaelW Posted September 21, 2009 Report Share Posted September 21, 2009 I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected. Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.] Thank you Quote Link to comment Share on other sites More sharing options...
MichaelW Posted September 21, 2009 Author Report Share Posted September 21, 2009 I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected. Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.] Thank you Upgraded firmware fixed the problem. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted September 21, 2009 Report Share Posted September 21, 2009 whats the latest firmware? 3.1.3? Quote Link to comment Share on other sites More sharing options...
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