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Call Waiting on Polycom 550


MichaelW
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I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected.

 

Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.]

 

Thank you

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I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected.

 

Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.]

 

Thank you

Upgraded firmware fixed the problem.

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