MichaelW Posted September 21, 2009 Report Posted September 21, 2009 I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected. Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.] Thank you Quote
MichaelW Posted September 21, 2009 Author Report Posted September 21, 2009 I have one Polycom Soundstation 550, the rest are snom phones. This one phone is great but there is one issue with it. When the user is on a call and a 2nd call comes in (call waiting) neither the caller or the user can hear anything until the call that is coming in goes to vm then the two are re-connected. Please let me know if there is a setting that can resolve this. It is not a big deal but very irritating.] Thank you Upgraded firmware fixed the problem. Quote
pbxuser911 Posted September 21, 2009 Report Posted September 21, 2009 whats the latest firmware? 3.1.3? Quote
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