vichy Posted March 31, 2010 Report Posted March 31, 2010 Hi This has been happening for quite some time...I just havent got around to mentioning it. I am still using v3.4.3201 WIN32 but have always had "glitchyness" when using the CSV upload tool to create extensions. The main issue is, if I upload an extension with multiple account numbers/aliases sometimes the system interprets them as one string. For instance, I may upload my account numbers (;alias; field) as ;8005551234 866551234; and they occasionally get imported as one long string with a space....instead of "8005551234" "8665551234". I then have to go back, open each record...delete the second alias, Save, re-type and save again in order for the two numbers to work properly. In addition to this the following fields do not seem to ever work: ;dialplan; - even though I specify a dial plan...it stays at "Default" ;mb-enable; - Mailbox stays enabled even though I specify "FALSE" ;mwi; - Send MWI stays on despite the vlaue "FALSE" same thing with ;email_missed;email_status; Other then that, I dont use the other fields so I am not sure what else may not be working properly. I just wanted to bring it to your attention since your working through v4 and may not have known this was a problem Thanks Quote
pbx support Posted March 31, 2010 Report Posted March 31, 2010 Hi This has been happening for quite some time...I just havent got around to mentioning it. I am still using v3.4.3201 WIN32 but have always had "glitchyness" when using the CSV upload tool to create extensions. The main issue is, if I upload an extension with multiple account numbers/aliases sometimes the system interprets them as one string. For instance, I may upload my account numbers (;alias; field) as ;8005551234 866551234; and they occasionally get imported as one long string with a space....instead of "8005551234" "8665551234". I then have to go back, open each record...delete the second alias, Save, re-type and save again in order for the two numbers to work properly. In addition to this the following fields do not seem to ever work: ;dialplan; - even though I specify a dial plan...it stays at "Default" ;mb-enable; - Mailbox stays enabled even though I specify "FALSE" ;mwi; - Send MWI stays on despite the vlaue "FALSE" same thing with ;email_missed;email_status; Other then that, I dont use the other fields so I am not sure what else may not be working properly. I just wanted to bring it to your attention since your working through v4 and may not have known this was a problem Thanks Take a look at the below help link http://pbxnsipsupport.com/index.php?_m=kno...kbarticleid=686 Quote
vichy Posted March 31, 2010 Author Report Posted March 31, 2010 Take a look at the below help link http://pbxnsipsupport.com/index.php?_m=kno...kbarticleid=686 Thanks for the link. I should reiterate though that I do not need help in importing via csv. I was letting you know that there are bugs with it. I've been importing both extensions and ivr nodes via csv (about 50 per month) for the last 2 years, and this has always been a problem. I normally import the following: type;dial_plan;alias;first_name;mb_enable;mwi;cfa;email_missed;email_status;code cs Everything except what I mentioned in my first post works just fine. I found the column names from here: http://kiwi.pbxnsip.com/index.php/Access_to_the_Database perhaps these lists are no longer valid? Quote
pbx support Posted March 31, 2010 Report Posted March 31, 2010 Thanks for the link. I should reiterate though that I do not need help in importing via csv. I was letting you know that there are bugs with it. I've been importing both extensions and ivr nodes via csv (about 50 per month) for the last 2 years, and this has always been a problem. I normally import the following: type;dial_plan;alias;first_name;mb_enable;mwi;cfa;email_missed;email_status;code cs Everything except what I mentioned in my first post works just fine. I found the column names from here: http://kiwi.pbxnsip.com/index.php/Access_to_the_Database perhaps these lists are no longer valid? type;dial_plan;alias;first_name;mb_enable;mwi;cfa;email_missed;email_status extensions;dp1;43;vicky3;false;false;999;false;false Except for the dial_plan, everything else work fine. For dial_plan, we need to set the id (which is the id part of file name under 'dial_plan' folder). We will fix it in the future releases. Quote
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