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Received incoming call without trunk information and user has not been found


Tim Rudy
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I have several trunks running with no outbound problems. Some trunks are Sip Registrations and some are SIP Gateway. All are multi-channel.

 

I have been receiving calls from providers which use SIP registrations with no issues.

 

I ported some numbers to a provider which uses the SIP Gateway method, added the DID's to the appropriate extensions and auto attendants and the calls are not being routed within pbxnsip. A quick check of the log file with level 9 turned on, indicates "Received incoming call without trunk information and user has not been found"

 

What am I doing wrong?

 

I am running 2.0.3.1715 (Win32) Office 35

 

Any advice would be greatly appreciated.

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