adampcpi Posted September 3, 2010 Report Share Posted September 3, 2010 Got a puzzling issue.... I have setup a bunch of Agent groups and my Extension is 3014 and for some reason it keeps adding me to all the Agent Groups after I have removed myself from the groups... I have confirmed I did remove 3014 from the agent list but it seems when I sign off and back on using code *64 it adds me back to ALL groups.... pbxnsip v4 and Snom 360 phones... -Adam Quote Link to comment Share on other sites More sharing options...
tanerultanir Posted September 3, 2010 Report Share Posted September 3, 2010 Put only agent numbers in "Extensions that may jump in or out (* for all, includes non-agents too):" settings in all agent groups. I presume you have "*" there... Taner Quote Link to comment Share on other sites More sharing options...
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