MichaelW Posted September 9, 2010 Report Share Posted September 9, 2010 I am trying to setup an ext to give only information to the user (currently using v 3.x). I do not want them to leave a vm, so I can't setup an ext and disable the vm. I tried an IVR but it will not timeout just plays over and over and over. (could use this if I can say hit zero and go back to the main menu or hang up) Auto Attendant asks the user to enter an option. I would use the AA and just timeout to the main menu but it still asks to enter your choice. Thanks in advance for any information. Quote Link to comment Share on other sites More sharing options...
MichaelW Posted September 9, 2010 Author Report Share Posted September 9, 2010 I am trying to setup an ext to give only information to the user (currently using v 3.x). I do not want them to leave a vm, so I can't setup an ext and disable the vm. I tried an IVR but it will not timeout just plays over and over and over. (could use this if I can say hit zero and go back to the main menu or hang up) Auto Attendant asks the user to enter an option. I would use the AA and just timeout to the main menu but it still asks to enter your choice. Thanks in advance for any information. Figured it out.. Found the IVR tab on the AA! Quote Link to comment Share on other sites More sharing options...
Happy Posted September 10, 2010 Report Share Posted September 10, 2010 I am trying to setup an ext to give only information to the user (currently using v 3.x). I do not want them to leave a vm, so I can't setup an ext and disable the vm. I tried an IVR but it will not timeout just plays over and over and over. (could use this if I can say hit zero and go back to the main menu or hang up) Auto Attendant asks the user to enter an option. I would use the AA and just timeout to the main menu but it still asks to enter your choice. Thanks in advance for any information. Michael, The following line in the IVR DTMF list will cause the IVR Quote Link to comment Share on other sites More sharing options...
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