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Polycom BLF issue


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i am haveing an issue if i add an ext to watch on both

Watch the calls of the following extensions

Watch the presence of the following extensions

then when the ext that i watch gets a call i would hear a MWI beet


so i have tried to only set up under Watch the calls of the following extensions then i cant use the option to grab a call based on BLF (*87>ext )


please explain what is the different of both

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