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sipgate set up


p800aul
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Hi

 

Sorry to be a pain testing Snom One and while i got 3cx to setup without difficulty i like some of the options available on Snom One so I am now trying this.

 

Using the following information (not real of course) what goes where in the trunk setup screen I've tried every which way to get it to work and unless i am missing another and further configuration i can not get it to work. needless to say I've looked for a "how to" i don't see one.

 

SIP account data

This account data must be used to configure your SIP device. sipgate provides detailed information for customers to configure their SIP devices to function correctly.

 

More information can be found here.

SIP-ID: 12345678

SIP password: GFFDRGG

Status: offline

Nickname: No name was set Edit

 

 

 

--------------------------------------------------------------------------------

SIP Server data

This account data must be used to configure your SIP-device. sipgate provides detailed information for customers to configure their SIP devices to function correctly.

 

More information can be found here.

Registry: sipgate.co.uk

Proxy: sipgate.co.uk

STUN: stun.sipgate.net:10000

NTP: ntp.sipgate.net

 

i assume the trunk is all i need to setup the extensions are working after about one and one half an hours. You would think that snom m9 and snom one would just work out of the box

 

By the way they sipgate DON'T provide detailed information for customers to configure their snom one SIP devices to function correctly.

 

thanks

 

regards

 

Paul

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sorry but whats your question? do you want to use sipgate as a trunk?

If yes and you cant connect snom one with sipgate check if your firewall is on.

 

You just have to input your given information into snome one. today I just change from 3cx to snome one and use sipgate (even its sipgate.de not .co.uk ;-) )

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sorry but whats your question? do you want to use sipgate as a trunk?

If yes and you cant connect snom one with sipgate check if your firewall is on.

 

You just have to input your given information into snome one. today I just change from 3cx to snome one and use sipgate (even its sipgate.de not .co.uk ;-) )

 

By that i guess you mean that i have to open ports on my router. I figured that as I didn't for 3cx so i didn't for Snom One, if i do which ones?

 

An easy answer to my question would be a screen print of your trunk setup (as you are using SipGate) with your details obscured to protect your account so i can check mine are the same along with the ports you've opened on your router. Or a copy from your text based edit window

Thanks for you input so far

 

Regards

 

Paul

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This is how I configure it. I hope it helps.

 

23509374.jpg

 

19719279.jpg

 

25954958.jpg

 

Regarding the firewall settings I found this infos in the german sipgate help:

 

open ports:

Standard:

Port: 5060 / UDP (SIP-Signalisierung)

Port: 5004 / UDP (RTP, Voice) <- here open a range of ports (5000-5020) that helps me!

Port: 10000 UDP (STUN) <- I think unnecessary

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open ports:

Standard:

Port: 5060 / UDP (SIP-Signalisierung)

Port: 5004 / UDP (RTP, Voice) <- here open a range of ports (5000-5020) that helps me!

Port: 10000 UDP (STUN) <- I think unnecessary

 

Ok now working with more help from a tech support guy help.

 

In addtion to the above the following ports need to be opened 49152-64512 UDP inbound and outbound.

 

In addition there was a DNS issue, sipgate.co.uk was not resolving correctly on the computer snom ONE was located and after this was changed to the IP address for sipgate.co.uk it worked

 

Thanks for all your help and hopfully the thread will help others

 

Regards

 

Paul

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# host -t NAPTR sipgate.co.uk

# host -t SRV _sips._tcp.sipgate.co.uk

Host _sips._tcp.sipgate.co.uk not found: 3(NXDOMAIN)

# host -t SRV _sip._tcp.sipgate.co.uk

Host _sip._tcp.sipgate.co.uk not found: 3(NXDOMAIN)

# host -t SRV _sip._udp.sipgate.co.uk

_sip._udp.sipgate.co.uk has SRV record 0 0 5060 sipgate.co.uk.

# host -t AAAA sipgate.co.uk

# host -t A sipgate.co.uk

sipgate.co.uk has address 217.10.79.23

 

That is what the PBX should resolve.

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