cwernstedt Posted February 13, 2007 Report Share Posted February 13, 2007 Even if "User Must Hit Pound" is set, the Auto Attendant will try to look up the extension after only one digit has been entered. Quote Link to comment Share on other sites More sharing options...
brandywinetech.com Posted February 16, 2007 Report Share Posted February 16, 2007 Even if "User Must Hit Pound" is set, the Auto Attendant will try to look up the extension after only one digit has been entered. are you sure you don;t have any overlaps in the extensions and the Direct Dial options 0-9 ... that has happened to me a lot inadvertently ... You should document these if they are easily reproduced and send them directly to KM or CS .. yori Quote Link to comment Share on other sites More sharing options...
cwernstedt Posted February 17, 2007 Author Report Share Posted February 17, 2007 are you sure you don;t have any overlaps in the extensions and the Direct Dial options 0-9 ... that has happened to me a lot inadvertently ...You should document these if they are easily reproduced and send them directly to KM or CS .. yori Hi, I'm not sure what you mean by direct dial options. Where do I find them, and can you give an example of how an overlap could happen? (Searching the Wiki for "direct dial" leads only to a description of the mailbox direct dial prefix.) /CW Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 19, 2007 Report Share Posted February 19, 2007 I'm not sure what you mean by direct dial options. Where do I find them, and can you give an example of how an overlap could happen? (Searching the Wiki for "direct dial" leads only to a description of the mailbox direct dial prefix.) He is probably talking about http://wiki.pbxnsip.com/index.php/Auto_Att...ct_Destinations Quote Link to comment Share on other sites More sharing options...
cwernstedt Posted February 19, 2007 Author Report Share Posted February 19, 2007 He is probably talking about http://wiki.pbxnsip.com/index.php/Auto_Att...ct_Destinations OK, well, I don't have any direct destinations entered. The AA is freshly created with no special configuration except for the setting that specifies that the user must press "#" before the search can start. /CW Quote Link to comment Share on other sites More sharing options...
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