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Behavior/Extension Input setting doesn't work


cwernstedt
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Even if "User Must Hit Pound" is set, the Auto Attendant will try to look up the extension after only one digit has been entered.

 

are you sure you don;t have any overlaps in the extensions and the Direct Dial options 0-9 ... that has happened to me a lot inadvertently ...

 

 

You should document these if they are easily reproduced and send them directly to KM or CS ..

 

 

 

yori

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are you sure you don;t have any overlaps in the extensions and the Direct Dial options 0-9 ... that has happened to me a lot inadvertently ...

You should document these if they are easily reproduced and send them directly to KM or CS ..

yori

 

Hi,

 

I'm not sure what you mean by direct dial options. Where do I find them, and can you give an example of how an overlap could happen? (Searching the Wiki for "direct dial" leads only to a description of the mailbox direct dial prefix.)

 

/CW

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I'm not sure what you mean by direct dial options. Where do I find them, and can you give an example of how an overlap could happen? (Searching the Wiki for "direct dial" leads only to a description of the mailbox direct dial prefix.)

 

He is probably talking about http://wiki.pbxnsip.com/index.php/Auto_Att...ct_Destinations

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