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Remote extensions droping calls after 6-7 minutes


TimB

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The system I have at Big Brothers is having a problem with the 2 remote extensions. They are connected over a VPN thats working very good but inter office calls from office A to office B here a static sound about 6-7 minutes into the call then it drops. Same if a remote extension at office B grabs an outside line from the office A and is talking with a client 6-7 minutes into the call it drops. Any thoughts????

 

Many Thanks

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The 1.5 version also offers SRTP even when a insecure transport layer is being used. But there is a flag in the admin settings that says "offer secure calls" or so at the bottom of the admin settings, try turning it off. Then you should not see the SRTP keys in the SDP of the INVITE message any more.

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